• ADDRESS
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  • BUSINESS HOURS
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    GENERAL PHONE
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    FAX
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  • SUPPORT EMAIL
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    SUPPORT PHONE
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Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
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Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
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1/5
2012-06-28

"Just rotten. Their warehouse just can't seem to get anything right.

Last year: Ordered 15 shirts. 4 were incorrect, wrong size, or wrong fit, or wrong color, or just plain wrong. Called customer service. Was charged for the replacement shirts, then my card was credited after the returns were received. However, one out of the four replacements was incorrect. After returning that, I finally received the correct shirt.

This year: Ordered 4 shirts. One was the wrong fit. In the process of getting that one replaced.

So Brooks Brothers messes up 1 out of every 4 shirts. What a waste of time.

Make sure you provide the 4 digit code so that quality control can identify the packer that messes up your order.

Love the shirts though!
"

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1/5
2008-01-05

"My order has still not arrived or even shipped 12 days later. Very dissapointing!!"

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