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Stores > Blade Play
  • Blade Play Blade Play Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      84043
    •  
    • BUSINESS HOURS
      Monday - Friday 10 am to 5 pm
      GENERAL PHONE
      1-888-425-6433
      FAX
      1-801-768-4634
    • SUPPORT EMAIL
      questions@bladeplay.com
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Blade Play by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-11-09

blade play

"i love them! i bought boker kalashnikov automatic knives and they're great! i also bought a lightning otf and it's amazing in quality and performance! i'll stick to this company,no complaints at all! thank you!"


Rating 2/10
1/5
2017-10-30

HORRIBLE CUSTOMER SERVICE

"don't buy from this company!!! They buy cheap knives from china and give you a horrible return policy so when the knife breaks they refuse to refund you or send a replacement.

I purchased a knife from blade play on August 28 and received the knife on August 30. A week after receiving the knife the black rubber finish began to peel off. Shortly after that on October 27 the automatic OTF mechanism broke. I immediately requested a return or replacement of the item. I received a message today from the customer service department telling me that they will not issue a refund or replacement. I promptly called in and talked to Joseph the customer service supervisor thinking that surely Blade Play was a company that placed a high value on customer service. Sure enough I was met with the same unwillingness to resolve my issue. I was literally 2 days outside the return policy window and they refuse to refund the item. Technically I received the knife on August 30 so I within the 60 days. Nothing.

I have sent a complaint email to the "officers" of the company. His name is Ammon along with my complaint. Joseph very clearly admitted to me that these knives are cheap Chinese knockoffs.

buy something from Amazon so you have an actual return policy to protect you and quality customer service.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-15

Best knife ever at that price point.

"I have had zero issues with blade play as far as trouble goes. I've bought hundreds of dollars in knives over the years from them.

THEBEAR
"


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Verified Customer
Rating 10/10
5/5
2017-08-30

The Blade Play web site worked perfect and the delivery was great! Great products and great services!

"Love you guys! Easy to use! Thanks!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-08-21

Excellent service and timing as well as product quality.

"Fun folks to deal with, would buy again and recommend to all buyers."


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Verified Customer
Rating 10/10
5/5
2017-08-11

Great place to buy a knife!

"Always have what I want and the shipping is very fast. I have purchased from BladePlay about a half dozen times now."


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Verified Customer
Rating 10/10
5/5
2017-07-28

Titan Black D/A OTF Automatic Knife - Tanto Satin Serr

"Great knife! The lock up is a little loose, but for the price, it's pretty solid. I've taken it apart and put it back together, with the help of a YouTube video. It works flawlessly and is terrifically sharp. The safety works well and the blade clicks easily back into place when pulled out. It shipped and arrived promptly and was well packaged. For my first OTF knife, this was a good purchase."


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Verified Customer
Rating 10/10
5/5
2017-07-14

Amazing!

"It was a great! It came sooner then I thought!

"


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Verified Customer
Rating 4/10
2/5
2017-07-07

Okay

"I was overall impressed, but one of my knives malfunctioned"


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Verified Customer
Rating 10/10
5/5
2017-07-01

Lightening review

"I'm giving you five stars for the service. I would rate the unit itself about three at best for a "novelty" knife. "


Rating 6/10
3/5
2017-06-28

Didn't ship within 48 hours like they promised

"I ordered from this company 4 days ago and they ether didn't ship my order yet or just didn't send me a confirmation email. Disappointed


"


Rating 10/10
5/5
2017-05-19

Love This Store

"After very weak communication from other online dealers and one of the rudest sellers online there ever could be (autoknife.com) or Roadsideimports LLC) talking to the folks at Blade Play (Seth) was a breath of fresh air. I will do more business with this company as I grow my automatic collection (mainly Swinguards) and highly recommend them to anyone looking to either start a collection or enhance one. Ask for Seth, he flat out ROCKS!!! Stay away from autoknife.com "


Rating 10/10
5/5
2017-05-02

Amazing!!!

"Ive ordered 5 times now and bladeplay has never let me down.had one item break they paid for shipping no questions asked.i will definitely order from bladeplay again.lightning fast shipping and an overall 5 star company!!!!!"


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Verified Customer
Rating 4/10
2/5
2017-04-25

Expected a lot more

"Not only am I unhappy with the quality of the product but the lack of customer service made this one of my most unhappy online purchase experiences."


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Verified Customer
Rating 10/10
5/5
2017-04-15

great 5 star service

"hello new to Blade Play great knives will buy more"


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