• ADDRESS
    94301
  •  
  • BUSINESS HOURS
    Monday - Saturday - 10:00am - 7:00pm
    GENERAL PHONE
    (650) 289-0900
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    info@blackdiamondsports.com
    SUPPORT PHONE
    (877) 237-7528

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
5/5
2015-05-07

"Guys at the Palo Alto store super helpful. Great recommendations. Def ordering online from there again and visiting the store. "

Helpful Cool

5/5
2015-05-04

"This was my first time ordering from Black Diamond Sports. They have wonderful service. My package came fast & was exactly what I ordered. "

Helpful Cool

5/5
2015-05-03

"I thought they were great. The checkout was good as well as the shipping and recieving. My package got here when they said it would."

Helpful Cool

5/5
2015-04-30

"Thank you very much fot the Roller Blade wheels. They are the best and so is your service. Outstanding indeed !
Thanks a million for everything and I hope to be right back with you next September when I'll get a new pair of Tempest 110.
Thanks for everything and Regards
Carlos
"

Helpful Cool

5/5
2015-04-27

"Fantastic local store with fast shipping! I now order all of my longboard gear from BDS!"

Helpful Cool

5/5
2015-04-21

"excellent....great seller....thanks"

Helpful Cool

5/5
2015-04-15

"I ordered a board that was not complete and expected to put it together on my own, I got it in the mail yesterday already put together, and it was perfect. The customer service was great when I called. Would recommend black diamond over any other shop! You guys are the best."

Helpful Cool

4/5
2015-04-04

"Quick service and good price. I chatted with their staff and they are knowledgable of their products. "

Helpful Cool

5/5
2015-03-30

"Staff was friendly and helpful. My package shipped quickly without any delay. "

Helpful Cool

5/5
2015-03-25

"Great products, great customer service, fast shipping "

Helpful Cool

4/5
2015-03-23

"Black Diamond has consistently been good to work with. I did have a couple of small issues this time with a back-ordered product. When it got back in inventory and was shipped I was not notified. I wish I had been. I ordered a 2nd product from them (pucks) that was in inventory so they shipped it out without waiting on the back ordered product. That part was great. What wasn't great was that they accidentally shorted it on postage which caused it to get held at the Post Office. Only $.98 cents but I felt like he should know because it caused me to have to go down to USPS. He was mortified when I told him and was going to credit my card. It wasn't about the money obviously, I wanted him to know for the next time he shipped to my area. All that said, I still like those guys a lot. Solid website with great products. They just happen to be 3hrs from me. Gotta love the Internet. "

Helpful Cool

5/5
2015-03-05

"Very quick process,will made order again soon"

Helpful Cool

5/5
2015-02-19

"Great customer service, would by another longboard from you guys."

Helpful Cool

5/5
2015-02-11

"John helped me pick out rollerblades and knew a lot. I love the skates and like the features/benefits John recommended. "

Helpful Cool

5/5
2015-02-11

"A representative called immediately after I placed the order just to make sure the size would be perfect for my son. He is ecstatic and so am I! Thank you for a great job!"

Helpful Cool

Share Blackdiamondsports.com's store rating
It looks like you were once a merchant member with us. Please contact our team for eligibility