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Stores > Between the Satin Sheets
  • Between the Sat Between the Satin Sheets Elite Status
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    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
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    • option not available Require User Registration
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    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
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    • checkmark icon RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.09/10 8.09/10
    Chance of future purchase: Rating 7.83/10 7.83/10
    Shipping & packaging: Rating 8.04/10 8.04/10
    Customer service: Rating 7.86/10 7.86/10
    Return/Replacement policy: Rating 5.00/10 5.00/10
Voice your opinion! Review Between the Satin Sheets by clicking a star below.
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Verified Customer
Rating 8/10
4/5
2017-12-07

Responsive to communication

"Color of product ordered was no longer available - color substitution was explained and accepted"


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Verified Customer
Rating 4/10
2/5
2017-12-04

B-vibe

"The rotating element in the vibe plug was weak. Much less stimulating than the beads in the Rabbit dildo toys. Sorry but this butt toy falls short."


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Verified Customer
Rating 10/10
5/5
2017-11-30

Fast and discreet

"Fast and discreet shipping. The product is great."


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Verified Customer
Rating 6/10
3/5
2017-11-30

This online store is 9-5

"I made my order on a Friday night. I did not receive so much as a confirmation or receipt until Monday.
Then the processing and everything finally commenced.
There are too many competitors with a better process than this, with similar prices. I’m not sure why I would use this company again. They do have a good return policy but I imagine getting in touch with them could be frustrating.
"


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Verified Customer
Rating 2/10
1/5
2017-11-22

Don't buy this product.

"There is a huge seam and I wouldn't want it near my ass even with a condom.
"

Rep reply posted Nov-27-2017

A rep from Between the Satin Sheets, btsatinsheets, has responded

“We are so sorry there is an issue with your product. We are reaching out to you directly via email to resolve. If you don't receive an email within 24 hours, please contact us at orders@betweenthesatinsheets.com
Kimberly
Between the Satin Sheets”


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Verified Customer
Rating 10/10
5/5
2017-11-20

Awesome!!!

"Products are fantastic!! Worth every penny! Great site for couples that need a little extra fun!!!"


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Verified Customer
Rating 10/10
5/5
2017-11-18

Great

"Quick delivery and hassle free!"


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Verified Customer
Rating 10/10
5/5
2017-11-17

Great

"Everything was great, no complaints"


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Verified Customer
Rating 10/10
5/5
2017-11-15

Best online experience with a seller

"Their customer service is stellar. Delivery time is short. And typically the best prices for products. Hard to combine that all in one package. "


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Verified Customer
Rating 10/10
5/5
2017-11-07

5 star experience!

"Amazing pricing for my Njoy Pure wand and it was in perfect condition! Some of these toys can be really expensive, but if you can get the same thing in the same condition at an amazing price with fast shipping, why not??"


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Verified Customer
Rating 10/10
5/5
2017-11-06

Outstanding !!!

"Great service! Great Product! Now for the fun to begin! "


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Verified Customer
Rating 2/10
1/5
2017-10-22

Never again

"3-5 days delivery for 65.00$ and now 9 days and still nothing."

Rep reply posted Oct-24-2017

A rep from Between the Satin Sheets, btsatinsheets, has responded

“We apologize for the delay in delivery. We have reached out to you regarding International Shipping and would like to assist in correcting the issue you experienced.”


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Verified Customer
Rating 4/10
2/5
2017-10-22

Order on hold no return call

"Got an email order on hold. Called and left message. No return call. My credit card has been charged. I’m not happy."

Rep reply posted Oct-24-2017

A rep from Between the Satin Sheets, btsatinsheets, has responded

“Hello,

Thank you for shopping with us. We apologize for the issue you experienced and have reached out to you regarding your order and fixing the issue.”


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Verified Customer
Rating 10/10
5/5
2017-10-04

Njoy your njoy toys

"The ordering was quite difficult, but the customer service made up for the confusion by staying up on the order. The quality of the njoy brand is unbeatable, but the price was unbeatable! Would order again anytime!!"


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Verified Customer
Rating 10/10
5/5
2017-09-23

review

"Great service at a reasonable price"


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Between the Satin Sheets participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,473 merchant members.