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They ignore you
"I ordered from them and they sent the wrong item. I tried calling them and it's just a recording telling you to leave a message, so I did. I also wrote an email to them and I have not heard back from either source. I will never order from them again. I will also spread the word what kind of terrible customer service they have and experience it was. "
"I just received my order today and I was amazed by the products quality and pricing. Everything was perfect and beautiful. I also want to let everyone know that they have a good customer service and they will email you and contact you back on the next business day. I wanted to make changes to my order before it shipped and they contacted me and made the changes right away. My amulets, key chains and pendants are big and beautiful. I recommend this place to everyone out there. They also sent me two free gifts which are beautiful. Thank you bestamulets.com. I am very happy and I feel fortunate. "
"spent 40.00 on a neckless . Ihad it not even a 24hr and the charm fell off and is now lost. called about 100 times no response and e-mailed and no response . Not only is it upsetting the amount of money lost but also the meaning behind the chram ."
"Absolutely awful. Spent $60 on their site for an anniversary gift. Not only is the quality bad, but when there was an issue with one of the things, they were uncooperative and I got a standard email that was hardly thought through. Awful customer service basically. I would recommend that you do not use this site. Almost forgot to add that the bracelet I bought broke within two days of wearing it and I was very delicate with it.They have lost my business and I'm letting everyone I know to not bother with them."
"I am impressed by the service and the Quality of the Amethyst gemstone I received from BestAmulets.com. Shipping was very quick and free gifts were so cool. I will shop again with this company. Thank you!"
"I paid $30 for a silver amulet necklace, Botswana agate. The picture looked like a pretty stone, orange with swirls. I received it today and there is no chain. The stone is really ugly, a cloudy orange with one lighter circle that looks like a flaw. The "free gift" is a junk key chain. This was supposed to be a gift for my daughter, but it is so bad I don't think I can give it to her. I have read the company is really bad with returns, so I will have to see."
"After miscommunication with bestAmulets, my problem was resolved. It is good to know that this company takes responsibility and I can purchase from them with confidence. "
"I just received my black onyx necklace that I love!!! Along with it were 2 free gifts. A black onyx bracelet which is beautiful and another stone amulet. WOW - wasn't expecting that nice of a free gift. I will definitely be purchasing from this site again and also recommending it to friends! Thanks alot : )Susie ~ Margate, Florida"
"Wow !! I ordered a necklace of the protective wolf and moss agate. Im in love with it ! It's made of two pieces which gives it's. Nice weight. The package was super fast. When it arrived I couldn't believe it. It was packed super nice in a bow and a cute little bag. Then I looked and found a package labeled " free gift " .I opened it and there was a beautiful true leather matching hand made wolf bracelet! ( value 15$ ) Then I saw another. Lol. I couldn't believe there was another one labeled " free gift " ! They have sent me a lucky turtle keychain and is also hand made that matches the other two !! I'm truly amazed by this company. Highly recommended!Veronika...."