Take the Tour »
e.g. Such as Newegg | browse by category or see best/worst
Excellent Experience !
"I ordered wrong batteries, got a quick RMA and FULL Refund, re-ordered the correct batteries and they worked fantastic. I would highly recommend BATTDEPOT, this is my 3rd for 4th Corporate purchase !"
"Ordered an replacement laptop adapter and it did not work or fit the model as advertised. Sent it back and still have not received a refund, been over 2 months since they received it. Horrible company, stay away!!!! "
"Did not receive one of the items that I ordered and they refused to send the item or refund it. "
I wish I read the online reviews first
"Sent me a defective battery that I already paid $20 to have shipped to me. Now they want me to pay another $15 shipping back to them so I can get a $20 total refund. I would give zero stars if I could, very scammy."
They never communicated
"I ordered camera battery on 9/14/17 and now it's 10/12/17. Still no battery. I tried repeatedly to contact the company with no response. They never communicated with me enough to let me know if it's on backorder or what. Now I don't have time to order another from someplace else before my vacation."
Scammers - Burned plastic on a new adapter - AVOID
"I have an adapter that's over heating. Out of 3 identical ones I ordered for my laptop, it's the only one acting up.I sent them a photo of burnt plastic etiquettes on the adapter and they won't refund me. They want me to go through their bullshit RMA process, wich has a higher shipping cost then the product cost to me."
No RMA process - lie to you
"Battery Depot is garbage and I wish I had seen these reviews before using them. We ordered one laptop battery LAC215-APUpon arrival it did not work. Immediately e-mailed them. They sent some things to try to make it start charging but none of those steps worked. We even tried it in another laptop of the same model.. no different. It was definitely crap to start with. Emailed them again, attaching a completed RMA request form. For the next 3 weeks they kept replying that we hadn't sent the RMA form (which I did every single reply and kept telling them - its right here, attached to this message, read it!). When I threatened them with filing a report with the BBB and going to social media, then they finally acknowledged receiving it. Still no RMA number provided to actually send it back. Forget this hassle. They are criminals, and should be shut down completely. Don't spent one cent on them. Tell everyone. We will be using our social media channels and every route we can to spread the word about them. "
Read reviews before buying
"Received faulty battery. Very hard to return plus I have to pay for shipping, not cool. Check the reviews on other sites for this company and heed the warnings "
DISGUSTING CUSTOMER SERVICE!!!!!!!
"I wish I had read the reviews before purchasing. They are a HORRID HORRID HORRID company they should NOT be trading!!!! I received an item that is FAULTY. I sent them images and videos showing that it's faulty. PLEASE NOTE THEY WROTE ON THEIR LISTING THAT THIS BATTERY IS ORIGINAL HP BATTERY. NONE OF THEIR BATTERIES ARE ORIGINAL THEY ARE FAKE FAKE FAKE FROM CHINA. CHEAP PARTS THAT YOU CAN BUY ON EBAY I requested from them a returns label to return the FAULTY item that they sent to me. Their response "we don't refund any returns postage". You will NOT RECEIVE YOUR MONEY BACK FOR RETURNING THIS ITEM WHETHER THE ITEM IS RECEIVED FAULTY OR NOT!!!!!!!DON'T BUY DO NOT BUY FROM THEM SAVE YOURSELF THE MONEY. THEY ARE FAKE UNORIGINAL PARTS, THEIR SHIPPING IS £5 AND THEY WILL LEAVE YOU IN YOUR OWN CRAP IF YOU RECEIVE A FAULTY ITEM!!!"
"Well, the proof is in the pudding as they say however ordered a replacement battery for my T520 Thinkpad Wednesday, chose the cheapest shipping option, was dispatched next day and arrived Monday - can't really say fairer than that. The battery looks good, was well packaged for the trip and so far seems to have charged fine although only time will tell how long it lasts.So far so good, didn't deal with customer service so can't comment on that but wanted to at least give a contrasting review to the ones I've seen here. No problems :)"
BATTERY DEPOT AND PAYPAL SCAMS !!!!!!!!
"ORDERED 2 BATTERIES FROM BATTERY DEPOT...ONE WAS OK...THE OTHER DEFECTIVE.....FILLED OUT AN RMA FROM BATTERY DEPOT AND THEY FOUND IT DEFECTIVE......I PAID 15.50 TO SHIP IT BACK AND ANOTHER WAS SENT......TRIED TO RECLAIM MY SHIPPING FEE ONLY.... SINCE THEY SHIPPED A DEFECTIVE PRODUCT.......MADE A CLAIM WITH PAYPAL......THEY TOLD ME TO RETURN BOTH BATTERIES FOR A REFUND ANOTHER 30.00 TO RETURN BOTH BATTERIES...THAT WOULD PUT ME AT A 45 DOLLAR+ LOSS......WAY TO GO PAYPAL........PAYPAL IS ONLY GOOD WITH EBAY WHERE MERCHANTS REFUND ALL............FROM NOW ON WHEN ORDERING IN CANADA I WILL USE MY CREDIT CARD DIRECTLY AND CANCEL THE TRANSACTION IF I RUN UP AGAINST THESE KINDS OF SCAMS....WAY TO GO PAYPAL.......YOU BACK ANYONE FOR MONEY AND DO LITTLE TO SOLVE A SMALL PROBLEM.....IF YOU HAD DONE YOUR HOMEWORK ...YOU WOULD HAVE SEEN ALL THE COMPLAINTS AGAINST BATT DEPOT ON THE NET...TOO MUCH TROUBLE I GUESS.......AFTER MANY YEARS WITH PAYPAL........I GUESS THEY DON'T NEED MY BUSINESS......BUSINESSES ARE BUILT ON 1 CUSTOMER AT A TIME...WHEN YOU GET TOO BIG...YOU SEEM TO FORGET WHO GOT YOU WHERE YOU ARE !!!!!!!...SO BEWARE FOLKS !!!!!!"
Wish I could give no stars because this is so careless a mistake
"Just received the shipment for replacement notebook adapter containing two incompatible parts that are visibly so very different it is difficult to believe they cold make such a mistake. Ordered 7/6 delivered 7/13. Wish I saw this site before I ordered through them."
"Thank you for your prompt delivery. Your package was very secure, shipped to my mailbox which made it less of a worry. Worked perfectly and pictures are actual more clear. I am very happy with your service. Definitely 5 * TSLhank you."
Battery at great price. Fast delivery.
"I have to admit i got worried finding out all the negative reviews after i placed my order for a Dell replacement battery. I paid extra to have next day delivery. I emailed to express my concerns and got a prompt email reply. The battery showed up the next day. Can't ask for better service so far. I just hope the battery lasts as it should."
Products not fit for purpose
"Ordered a laptop battery and it was dispatched within 24 and I received it. About a month or so in, the laptop charger stops working. A slightly protracted email correspondence for the RMA process followed and I sent it back and they issued a replacement. After less than 2 weeks, the replacement failed too. Wrote them a strongly worded email about getting a refund and all the shipping charges refunded but they will only offer a replacement despite the product not being fit for purpose. Apparently they do not have a customer service director (which given the dissatisfaction on here is no suprise) and the MD / CEO will not deal with complaints. Will report to trading standards but a pretty terrible experience. Don't buy anything from here. I'd probably recommend spending the money to buy a new laptop as in the long run would work out cheaper. "