• ADDRESS
    420 9th Ave
    New York, NY US
    10001
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
    GENERAL PHONE
    800-294-9336 / 212-502-62
    FAX
    212-239-7770
  •  
  • SUPPORT EMAIL
    cs@bhphoto.com
    SUPPORT PHONE
    212-502-6237

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • checkmark icon COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • checkmark icon UPS Ground
  • checkmark icon FedEx Ground
  • checkmark icon FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 6.03/10
Chance of future purchase: 4.75/10
Shipping & packaging: 5.66/10
Customer service: 4.52/10
Return/Replacement policy: 5.19/10
Click a star to Write a Review!
5/5
2018-05-22

Great Place for Photo Gear

"B&H is my favorite place to buy camera gear. Great service, good prices."

Helpful Cool

5/5
2018-05-22

"Website and ordering on-line easy and simple"

Helpful Cool

5/5
2018-05-22

"great website and great service"

Helpful Cool

5/5
2018-05-22

Best prices

"You guys always have the best prices -- generous shipping too"

Helpful Cool

5/5
2018-05-22

Free fast shipping

"Ordered products before, have good experience always; no tax charge, fast delivery are big plus."

Helpful Cool

2/5
2018-05-22

Price advertised as special buy was not the same price I was charged.

"I would appreciate a refund from the advertised price to the price was charged.

Thank you,
"

Helpful Cool
henryp's Avatar
henryp from B&H Photo-Video has responded
Posted May-23-2018

“Order #: 1051260288 Thank you for your order and this feedback. We regret your dissatisfaction. There were two items in this order, both of which qualify for our EDU discount price. For both, the price you were charged is the same as the current EDU price. Please email a screen shot of the ad you saw to henryp@bhphoto.com. -- Henry Posner / B&H Photo-Video”


5/5
2018-05-22

hate to wait

"I always find the products I want. ordering is quick and painless. and my orders always arrive sooner than expected. "

Helpful Cool

5/5
2018-05-22

Multi items

" Good order experience online. With App on iPad I could not order multiples of the same items. "

Helpful Cool

5/5
2018-05-22

"Shopping at BH Photo is Safe and fast.
BH Photo is as good and honest as Chase Bank
It is a great experience
Z. Sukun Westport Connecticut
"

Helpful Cool

5/5
2018-05-22

Fast, easy and no tax for me

"dependable store and fast shipping"

Helpful Cool

5/5
2018-05-22

Great Service- but expedited shipping questionably

"Always great buying from B&H. However, the quote of my shipment's arrival is a week from now, but labeled Free Expedited Shipping...7 days doesn't seem too expedited, just for the record..."

Helpful Cool

5/5
2018-05-22

"The best Store For The Professinal."

Helpful Cool

5/5
2018-05-22

Went way beyond protocol to make a satisfied customer

"I ordered a sigma lens in hopes it would give me what I was looking for but after shooting with it and having some focus issues I decided I wanted to pay the extra money and order the Canon 35 1.4. Even though I was a little beyond the 30 day refund policy they went ahead and let me return the sigma. I will always recommend this company. "

Helpful Cool

5/5
2018-05-22

it's just too easy!

"you need it...they have it."

Helpful Cool

2/5
2018-05-22

Bad connect

"I could not place an order this week end. Which is ok, I signed up for your order reminder expecting to connect to my first order. Not the case, I had to recreate my order which was a pain. Your notice should have connected back to my first order. I almost said forget you and went to another site. "

Helpful Cool
henryp's Avatar
henryp from B&H Photo-Video has responded
Posted May-23-2018

“Thank you for your order and this feedback. We regret your dissatisfaction. B&H was closed from Friday afternoon until Tuesday morning for an annual Jewish holiday during which all commerce is prohibited. We regret your inconvenience and appreciate your patience. Under normal circumstances if a customer logs into our site before placing items into a shopping cart the cart contents are retained for a day or more. We are sorry if this was not your experience. -- Henry Posner / B&H Photo-Video”


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