• ADDRESS
    420 9th Ave
    New York, NY US
    10001
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
    GENERAL PHONE
    800-294-9336 / 212-502-62
    FAX
    212-239-7770
  •  
  • SUPPORT EMAIL
    cs@bhphoto.com
    SUPPORT PHONE
    212-502-6237

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • checkmark icon COD
  • option not available Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • checkmark icon UPS Ground
  • checkmark icon FedEx Ground
  • checkmark icon FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • option not available Notified of Public Replies

Review History & Profile

Product & services pricing 7.68/10
Chance of future purchase: 5.94/10
Shipping & packaging: 6.43/10
Customer service: 5.47/10
Return/Replacement policy: 7.12/10
Click a star to Write a Review!
5/5
2018-08-15

Quick and Easy

"Been shopping with BH for more than 20 years. I've never had an issue that wasn't resolved professionally and quickly!"

Helpful Cool

1/5
2018-08-15

Trading in used gear is a nightmare

"I traded in some used gear and it took 27 days (time my gear sat in the B&H warehouse) and 4 phone calls before I finally got a gift card. Customer service kept telling me to just call back in another week because there was a warehouse issue. Once my gift card is spent, I will not be returning as a customer. I've traded in used gear before and had GREAT service, and I have even recommended B&H to others, but this experience has been horrible. I'm sad to see how far B&H has fallen. "

Helpful Cool
henryp's Avatar
henryp from B&H Photo-Video has responded
Posted Aug-15-2018

“Thank you for your order and this feedback. We regret your dissatisfaction. There was a short-term interruption in the used dept while the entire department relocated from our NY to our NJ warehouse. We regret this process caused a disruption and apologize for your inconvenience. -- Henry Posner / B&H Photo-Video”


4/5
2018-08-15

Great Service

"I found and ordered something I needed on the job. My last order, however, arrived a day later then expected. Luckily I didn't leave for my out-of-state job until a day later."

Helpful Cool

5/5
2018-08-15

consistent. ALWAYS

"Easy. Fast. reliable. I don't need anything else.
"

Helpful Cool

5/5
2018-08-15

Great info from the Used Camera department

"I contacted B&H about a used filter. The rep went out of his way to check the fit on my lens. I really appreciate great service. Thanks. (Sorry...I can't remember his name). Wed 7:30 AM MST."

Helpful Cool

5/5
2018-08-14

"Always easy to deal with BH Photo."

Helpful Cool

5/5
2018-08-14

1

"Easy to surf web site, A1 service."

Helpful Cool

5/5
2018-08-14

Easy as pie

"Easy to find great equipment, and the reviews are super helpful."

Helpful Cool

5/5
2018-08-14

Just quick and easy

"I shop here all of the time"

Helpful Cool

5/5
2018-08-14

Always Good!

"Never had a problem ordering with this company. B&H is my go to for all my electronics needs."

Helpful Cool

5/5
2018-08-14

"I always had a positive experience since 1982--
"

Helpful Cool

5/5
2018-08-14

"B&H has the quality products I'm looking for and with competitive prices. Their website makes shopping a breeze."

Helpful Cool

5/5
2018-08-14

Best Darn Camera Store

"Have used B&H for years, highly recommend for all camera gear."

Helpful Cool

5/5
2018-08-14

Quick, easy

"Always easy to order and don't have to worry about tax exempt set up."

Helpful Cool

5/5
2018-08-14

never fails

"been a customer for years. speedy delivery. Will buy from them over and over again"

Helpful Cool

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