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Stores > B2C Jewels
  • B2C Jewels B2C Jewels Elite Status

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  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.78/10 9.78/10
    Chance of future purchase: Rating 9.78/10 9.78/10
    Shipping & packaging: Rating 9.89/10 9.89/10
    Customer service: Rating 9.89/10 9.89/10
    Return/Replacement policy: Rating 9.71/10 9.71/10
Voice your opinion! Review B2C Jewels by clicking a star below.
Rating 10/10

Brilliant Heart - Beautiful Ring

"I would like to personally thank Johnny for impeccable customer service. I purchased a beautiful heart-shaped diamond with an infinity knot platinum engagement ring. I needed the ring to be delivered within two weeks and I am very happy to say that Johnny and B2C Jewels came through. I received the ring a day early. I also want to thank Harry and Patricia for there assistance.

Thank you,

No Avatar

Surrey United Kingdom
Rating 10/10


"When parting with a lot of money to someone you've never met, to a place you haven't been, for an item you've never held.....you need JOHNNY at B2C Jewels.

Johnny goes the extra mile and will call you any time of the day you need, send photographs to keep you informed and check you are happy with the result before shipping.

Important things are being informative, confident in the products, efficient and knowledgeable. That's exactly what I received along with an amazing Engagement Ring. Of course she said YES! and now everyone wants to know how and where it came from!

Rating 10/10

My experience with B2C jewels was Wonderful!

"My experience with B2C Jewels was Wonderful! The staff were very attentive ad helpful. The quality of the merchandise is top notch. I made sure and had both my rings tested after I received them. B2C Jewels is legit. They take great care in wrapping and shipping and the turn around between your ordering and receiving is very quick. Thank you so much to Alex, Simon, Anthony, Jennifer, Melwin, Tina, Rio & Pascal who all had a part in my wonderful experience. They gave concierge level service and I am VERY happy with my gorgeous rings!"

Rating 10/10

Great Customer Service

"The customer service was second to none. Shane was so helpful during every step of the way. It could not have been an easier or more satisfying process. "

Rating 10/10


"I worked with Johnny at B2C Jewels for my recent diamond purchase, and I am an extremely happy customer. Johnny did a great job answering all my questions. He gave me a fair price for my purchase and I am completely satisfied with the level of customer service and quality of my diamonds. He is a great person to work with. I highly recommend you ask for Johnny at B2C Jewels if you need any jewelry. He is GREAT!"

Rating 10/10

To those first-time Diamond purchasers that are reluctant to buy online

"I would like to personally thank b2c Jewels for the beautiful loose Diamond that I received in the mail. The entire team was extremely helpful in my search for the perfect loose Diamond. But specifically Rio was incredibly helpful. He was patient. He answered all my questions. He sent me videos. He followed up with the gemologist for more questions I had. This was my first time purchasing a loose diamond on an online site. And although I was extremely hesitant and reluctant, Rio made it a very easy decision for me. And when I got the loose diamond in the mail, I was more than satisfied and I will definitely be making future purchases with Rio in the b2c jewels team. Although I did not purchase a setting, I was very pleased with my purchase of the loose Diamond. The GIA certification that came with it made me feel even more confident about the diamond. Thanks again for making my first online purchase a winner. The patience you all had with me was really helpful in the end, and made all the difference. Thanks. ZF..."

Rating 10/10

Best price and service you'll find anywhere!

"At first I was a bit nervous shopping online, but wow those fears are long gone! I found a beautiful diamond ring from B2C Jewels that has the best price of anywhere, hands down! I compared the price there against prices at Zales and other major stores, and the same diamond rings at brick and mortar stores were 3 to 4 times the cost!! that's not even an exaggeration. As for customer service, Pascal was amazing. I never went more than a day without getting the latest update on my diamond. I'm so thankful for Pascal and B2C Jewels for making my proposal a very very special day with the one I love most. Thank you!!"

Rating 10/10

The Perfect Ring!

"I just had an amazing experience from start to finish with B2C jewels. I was worried with making such a large purchase online, and with an engagement ring I wanted it to be perfect. It would be something that my girlfriend will have for the rest of our lives. But from the beginning Shane from B2C has been there to assist me through the whole thing. He has helped me go through their search engine and find the perfect diamond that i wanted. He was there when i had a thousand and one questions and was happy to answer all of them. Even when i would send e-mails contradicting each other he was able to sort through them all and help me figure out what i really wanted. Once i found the loose diamond he worked with me to get it set in a gorgeous setting. Once i had made the purchase B2C was always available and willing to take my calls and keep me updated on the status. They were calling out to me with updates and sending me e-mails. it has been such a great experience working with B2C and Shane specifically. I will be looking to them for all further purchases!

Once i got the ring it was everything i had hoped for and more. I could have imagined a more beautiful diamond or craftsmanship. If you were on the fence i would highly suggest reaching out to their customer service line and ask them any questions or express any concerns that you may have. I had a great experience and i am sure you will as well.

Rating 8/10

Bad experience that was remedied

"Initially, I thought I had a good experience with this jeweler. Their prices seemed to be on target so I decided to use them. I worked primarily with Tina to get a custom setting and over and over she promised that I would get the ring "well before" a certain date that I needed it by. I, myself, had to make a call to see that my order had been delayed another week — I never even got a call from the company! They are so poor at giving updates. I was shocked and outraged by the unprofessionalism and unwillingness to appease me as a customer. They should have gone onto the streets of NYC's diamond district and made my order for me in NYC. I was never told that all gems AND the assembly were done overseas and that I wasn't guaranteed the date I needed the ring by. I am thoroughly disappointed with the company and would NEVER recommend them to anyone.
After about a week, the company called me to remedy the situation. The director of consumer education called me and wrote me an email apologizing for the terrible customer service. Ultimately, B2C made the ring ready for me to pick-up in their NYC offices the day it originally was due and offered it to me with a considerable discount. They told me that my situation was unusual since I was working with a woman from their company who was just hired and I was her first sale. I am glad the company reached out to me and treated me nicely to remedy the hell of a roller coaster that I was put on.

Rating 10/10

Outstanding wedding ring set

"Johnny helped us with my dream wedding band set!! I absolutely love it!!"

Rating 10/10

Ring purchase

"I bought a diamond ring online and Johnny helped me throughout the process. He got in touch with me via email and later phone and was available to answer all of my questions. "

Rating 10/10

Great customer service

"They were quick to respond when I requested a custom order and worked with me throughout the process, which was very easy. I never felt lost or unsure. The diamond just showed up today, and its brilliant. I expect it will last a lifetime!"

Rating 10/10

Expectations were exceeded

"My expectations were exceeded. Communication and delivery was excellent. Can't wait to refer to others when they start down this path."

Rating 10/10

Highly Recommed B2C Jewels

"B2C Jewels exceeded all my expectations in my 2.70 carat loose stone purchase. I shopped multiple Jewelers and found the best deal and customer service support at B2C Jewels. My sales representative Anita made the buying experience go very smooth, and her follow up was exceptional. I would highly recommend B2C Jewels and Anita to all prospective Jewelry shoppers world wide.

Joe S.

Rating 10/10

Nervous purchasing an engagement ring...

"...but couldn't be happier with my experience overall!! One of the biggest purchases of my life was made easy by Shane and the B2C team- they were very helpful along every step of the process and delivered me and my fiance a beautiful ring within an admittedly tight window.

I couldn't be more pleased with the process from start to finish and as an aside, the box that the sent the ring in for presentation was an absolutely perfect way to propose. My fiance loves the ring and I'm happy with the price I paid! Everyone wins!

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