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2,029 reviews
9.94 / 10
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Review History & Profile See full Rating history

Product & services pricing 8.68/10
Chance of future purchase: 9.66/10
Shipping & packaging: 9.54/10
Customer service: 9.78/10
Return/Replacement policy: 9.63/10
Click a star to Write a Review!
5/5
2018-05-16

Easy Process

"No complaints, ordering/shipping process was smooth, assembly was very easy. Product looks great."

Helpful Cool

5/5
2018-05-16

A blue velvet dream

"Article was professional, shipped quickly, and the product is my dream couch. I am in love with it and will definitely be purchasing through Article again in the future."

Helpful Cool

5/5
2018-05-15

Love my Thetis chair!

"I had a great experience buying my lounge chair from article. I purchased the Thetis tan arm chair which was on back order. They communicated a delivery window to me and it actually ended up being ready sooner than expected!
Article's customer service was excellent and I was able to chat with somebody to have my questions answered almost immediately.
Would definitely recommend them - the furniture quality is amazing!!
"

Helpful Cool

5/5
2018-05-15

Great value and design, easy experience

"Much better looking than the options at any big box stores or Wayfair but at a competitive price, especially for the design standard. Great looking, high quality materials, easy to assemble. Wish the cushions were a touch thicker, but not enough to really impact my feelings about the pieces. "

Helpful Cool

5/5
2018-05-15

Great product and great experience

"I purchased Sven oxford blue couch. Love the look and the quality. I liked it so much I'm getting ready to order the chair. Customer service was great. It shipped quickly, then they called to let me know the couch was damaged in shipment (before it got to me) and they were sending another out right away. This delayed the delivery only by 1 or 2 days."

Helpful Cool

5/5
2018-05-15

Timber sofa ***LOVE***

"I am the proud owner of the Timber Sofa from Article ! Ordering online was easy, and it was well worth the wait. I am 100% pleased with the quality and coziness of my new sofa. Hands down, the best place to sit in my house now!"

Helpful Cool

5/5
2018-05-14

Awesome couch

""Fantastic product - high quality and beautiful at a very fair price. Timely delivery as well. ""

Helpful Cool

5/5
2018-05-14

Amazing and responsive service, even with exchanges.

"I originally purchased a Seno Bar Table and two Circo Counter-height stools. Part of the order came the next day, while the next part came two days later.

Unfortunately, the counter-height stools weren't a good match for the bar table (not Article's fault, I took the recommendation of stool-height matching from various online blogs and the difference was still within their recommendations). So, I contact Article to exchange them.

They actually sent out the replacement items immediately, only charging me the difference in price for the new items. No need for them to receive the return items first. And, the replacement items arrived before my exchange items were to be picked up (they arrange the FedEx pickup and labels for you). Typically, it costs $49 to return items, but they waived the return shipping for me. I can't say that it'll happen for everyone, but I really felt they wanted to insure a good experience for me.
"

Helpful Cool

5/5
2018-05-14

Love it!

"My husband and I love our new Article couch! We ordered the Ceni Sofa in Lagoon Blue. It showed up sooner than expected, the local delivery process was great, we scheduled it through text message and there were no unwelcome surprises. The couch is exactly the same color as online and in perfect condition. The packaging was substantial but still easy to open. 5 stars, cannot wait to order our next item from Article."

Helpful Cool

5/5
2018-05-14

Couldn't be happier

"After shopping around for a new couch for months, I finally found Article. I felt so comfortable ordering from them after reading through their website and customer reviews. You can't beat the style, price or convenience ... and after receiving my item, I'm happy to say you can't beat the quality, either!"

Helpful Cool

5/5
2018-05-14

Conan Dining Table

"Great experience with the company and my dining table is gorgeous!! "

Helpful Cool

5/5
2018-05-14

Great site, great furniture

"Delivery was on the early end of their window, and the delivery team was nice and helpful. Great site--easy to use and beautiful display. I love my new sofa from Article--sure to be a repeat customer!"

Helpful Cool

5/5
2018-05-14

All-Stars!

"I purchased a platform bed and matching nightstand in American White Oak, beautifully veneered. The quality of materials is very solid. The price wasn't outrageous, it was fair for the quality of product. Assembly for the bed took me about 2 hours, by myself, instructions were very clear and it was easy to identify the hardware. Customer service is over the top, I needed to have the furniture accommodated as I was away during delivery, and they easily accomodated. I have no doubt that if any issues occurred they would completely take care of it. These guys are great and they sell great furnitute.im glad I discovered them. "

Helpful Cool

5/5
2018-05-14

Great products/good service, unique design.

"Fast and easy delivery of beautiful large leather ottoman and helix basket. Unique product design and very affordable. "

Helpful Cool

5/5
2018-05-13

Love these couches

"Beautiful couches. Soft leather. Comfortable. Exactly what I was looking for.
Ordering and shipping were super easy.
"

Helpful Cool

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