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Stores > Amsterdam Printing Company
  • Amsterdam Print Amsterdam Printing Company Elite Status
    • ADDRESS
      166 Wallins Corner Road
      Amsterdam, NY US
      12010
    •  
    • BUSINESS HOURS
      8am -6pm EST
      GENERAL PHONE
      1.800.203.9917
      FAX
      1.518.843.5204
    • SUPPORT EMAIL
      customerservice@amsterdamprinting.com
      SUPPORT PHONE
      1-800-203-9917

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.38/10 8.38/10
    Chance of future purchase: Rating 8.56/10 8.56/10
    Shipping & packaging: Rating 8.51/10 8.51/10
    Customer service: Rating 8.39/10 8.39/10
    Return/Replacement policy: Rating 7.82/10 7.82/10
Voice your opinion! Review Amsterdam Printing Company by clicking a star below.
Rating 10/10
5/5
2017-11-20

Envelopes

"Took the order, set it up, put it together and viola! Envelopes!"


Rating 10/10
5/5
2017-11-18

Excellent Customer Service

"I had a great customer service experience. The quality of the product was excellent but the packaging was very very poor. As a result many of the ceramic products were broken in transit."

Rep reply posted Nov-19-2017

A rep from Amsterdam Printing Compan, amsterdamprinting, has responded

“We're happy to hear that you think our customer service team is great. We weren't happy to find out that some of the mugs were damaged during transit. There is a credit issued on your account for the damaged pieces and if there is anything else we can do for you, please don't hesitate to contact us. Thank you for the feedback.”


Rating 10/10
5/5
2017-11-16

AWESOME

"WE USED TO HAVE ISSUES IN THE PAST. BUT NOW THAT WE HAVE BEEN REORDERING THE SAME PENS OVER AND OVER, ALONG WITH OTHER ITEMS. EVERYTHING IS DONE TO PERFECTION :)

THANKS
"


Rating 10/10
5/5
2017-11-13

Excellent Company!

"Very easy to order, shipped quickly and the products look great!"


Rating 2/10
1/5
2017-11-12

Failed print despite having approved a proof prior to printing.

"They botched the customized printing. Didnt print the company name and logo. Incomplete fax number. Completely reformatted the layout. To think that they bothered to send me a proof to approve prior to print. I assumed it would come out as planned. Nope. Epic fail. They had no explaination as to how they could have send those out. I mean, dont they have a person who reviews at least one sample of the product and compare it to the proof. I have to words.
Now the company has to wait another week or so to reprint and send the correct one (hopefully, before the end of the year).
"

Rep reply posted Nov-12-2017

A rep from Amsterdam Printing Compan, amsterdamprinting, has responded

“We are terribly sorry about the imprinting error and for the inconvenience it has created. Your replacement order is set for production this week, so the good news is you'll have the corrected order very soon. Thank you for the review.”


Rating 10/10
5/5
2017-11-09

It worked so well ...

"What I heard from my customers was "I love this box" - the pens looked amazing!!! Excellent choice to display your brand. Amazing customer service support. Will work with them again."


Rating 10/10
5/5
2017-11-09

amazing

"good and fast service. happy with the order i made"


Rating 10/10
5/5
2017-11-09

Amsterdam Printing? I'll drink to that!

"After meeting a rep from Amsterdam Printing at the Saratoga City Center, I was impressed with the pricing and followed up with emails to order custom-printed coffee mugs. I received the mugs and was so very impressed with the printing, the customer service (I picked up the mugs to keep shipping costs down--they worked with me on that option) and the PRICE! Other national, online vendors could NOT have matched the pricing options of Amsterdam Printing. I will gladly do business with them again, and have already recommended the business to others. "


Rating 10/10
5/5
2017-11-07

Just what I needed to promote my business

"I took a chance, invested in my business, and now have high quality calendars to promote my business to my audience. Thanks, Amsterdam, for striving for excellence."


Rating 2/10
1/5
2017-11-07

WRONG PRINTING

"WE RECEIVED CALENDARS WITH UN AUTHORIZED PRINTING.
SENT AN EMAIL ON 11/03/2017, SOME AGENT NAMED SONALI RESPONDED THAT SOMEONE WILL CONTACT.
SO FAR NOT ANY FURTHER RESPONSE.
ONE EMAIL WAS SENT TO SONILI YESTERDAY, STILL NO ANSWER
"

Rep reply posted Nov-08-2017

A rep from Amsterdam Printing Compan, amsterdamprinting, has responded

“We apologize for the imprint error and see that an agent did contact you to start a resolution. Please don't hesitate to contact us if you still need assistance. Thank you for the review.”


Rating 10/10
5/5
2017-11-05

Great product, great customer service!

"Great product, great customer service!I had a really hard time figuring out which was the right Mark and how to design it the way I wanted. I called the company and spoke to someone who is able to design it with me right on the phone and make sure I have the right product at the right price. It was exactly as I had hoped when it arrived. Very happy!"


Rating 10/10
5/5
2017-11-04

Aerostar Pens

"These pens are fantastic! The pens arrived quickly and are perfect. My customers are surprised and delighted with the unique features--stylus, light up feature, and easy grip. This is a beautiful pen that feels good in my hand and writes smoothly. Wish I had ordered more."


Rating 10/10
5/5
2017-11-02

Stylus pens

"I bought stylus pens with a custom logo. The pens look and work great."


Rating 10/10
5/5
2017-11-01

Wedding Favor Pens

"Hello, I loved my personalized pens! I will be using them as wedding favors and they turned out perfect! The price was just right, the process was quick and easy, and we got our order swiftly!"


Rating 8/10
4/5
2017-11-01

No problems

"Gal on the phone called to tell me about a better deal if I ordered more so I went for it. She was very polite. Pens are great!"


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Amsterdam Printing Company is a merchant member
Amsterdam Printing Company participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,466 merchant members.