amerisleep.com
Furniture
4,546 reviews
8.81 / 10
  • ADDRESS
    85281
  •  
  • BUSINESS HOURS
    m-f, 9am-6pm
    GENERAL PHONE
    800-500-4233
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    cs@amerisleep.com
    SUPPORT PHONE
    800-500-4233

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  • option not available Money Order
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Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
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  • checkmark icon Secure Order Processing
  • option not available Require User Registration
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Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
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Review History & Profile

Product & services pricing 7.76/10
Chance of future purchase: 8.49/10
Shipping & packaging: 9.01/10
Customer service: 9.04/10
Return/Replacement policy: 8.72/10
Click a star to Write a Review!
5/5
2018-08-11

Love my bed very much

"It's great and very comfortable. It is what I read it would be. I was a bit worried about not trying it but I was really happy when I tried it. It's perfect for my side sleeping self"

Helpful Cool

5/5
2018-08-11

Excellent customer service.

"Excellent customer service and courtesy from staff."

Helpful Cool

5/5
2018-08-11

Fast delivery and great quality

"Did my research online and was the best for 2017 ordered the quality and product was superb "

Helpful Cool

5/5
2018-08-11

Awesome pillow!

"Best pillow I have ever had!"

Helpful Cool

5/5
2018-08-11

Excellent comfort, just a bit warm.

"Extremely comfortable and easy to sleep on, I fall asleep faster than I ever have before. I do get a bit warm at times but it’s not a deal breaker. "

Helpful Cool

4/5
2018-08-09

"We're very happy with our Amerisleep AS3 mattress. The hip pain that I'd been having previously, completely disappeared after the first night of using the new mattress! My husband had the same positive experience with previous back pain.

Small points: The mattress came a day early. I considered that a plus -- but it would have been good to be notified, so I could make sure someone took it into the house. I was concerned at how beaten up the packaging was; but luckily, the mattress inside wasn't damaged.

When we first put the mattress on top of our old box springs, it felt too soft - especially along the edges where I felt like I might roll out of bed. Amerisleep recommends placing "… a piece of 3/4” moisture resistant plywood directly on top” of the box spring. Once we did this, the mattress was the perfect amount of firm-soft for us.
"

Helpful Cool

5/5
2018-08-09

Best mattress and customer experience

"Amerisleep delivered a mattress that is comfortable and solved the sore back I experienced with my previous mattress. They are also one of the best at providing support and money back guarantee.to insure you have a product that they stand behind."

Helpful Cool

5/5
2018-08-08

Great buy

"The bed is very comfortable and I love that it’s adjustable. The only thing I would change is the form of delivery. I wish they had a delivery option that drops the bed to the room of choice. Overall I love it."

Helpful Cool

5/5
2018-08-07

AS3 Mattress

"Great product with just the right level of softness/firmness. Best choice of balance."

Helpful Cool

4/5
2018-08-06

Softy n Cozy

"Painless sleep by morning"

Helpful Cool

5/5
2018-08-06

Outstanding experience

"Easy to navigate and purchase, great follow up, delivered on time and in great condition. Enjoying it so far! "

Helpful Cool

5/5
2018-08-05

Awesome

"We replaced our pillow top mattress, and my husband and I haven't slept better in years. I highly recommend this mattress. I did my research and it paid off.







"

Helpful Cool

1/5
2018-08-05

didnt come

"terrible company. did not deliver. said mattress was going to arrive two weeks before they could get it. Planned my entire move around it. Had to stay in hotels at my own expense for 4+ days until I could get another mattress. "

Helpful Cool
Amerisleep's Avatar
Amerisleep from Amerisleep has responded
Posted Aug-08-2018

“Hi. Thank you for reaching out. I’m sorry that we weren't able to get your mattress to you in a timely manner. Once our mattresses ship out via FedEx, we're unable to offer an expedited shipping option, as FedEx cannot change the shipping method once the package is in transit. That said, if we could've caught it prior to shipment, we would have been able to edit the shipping method for you. Again, I do want to apologize for the delay you had in getting your mattress. If you do have any further questions, comments, or concerns, please don’t hesitate to reach out to us directly at (800) 500-4233.”


5/5
2018-08-05

Great product

"Great and comfortable bed"

Helpful Cool

5/5
2018-08-05

Amerisleep was awesome...

"I loved my experience. So easy!! I ended up not keeping the mattress due to a shoulder injury. I needed something super soft. Amerisleep made my return such an easy process. I would recommend this mattress to anyone...try it out! Especially back sleepers. Formed well to my back where needed. You can't lose with the 90 day trial. Thanks!!!"

Helpful Cool

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