• ADDRESS
    43537
  •  
  • BUSINESS HOURS
    Monday - Friday, 8:30am - 5:30pm (Eastern)
    GENERAL PHONE
    800 537-0944
    FAX
    419 893-3553
  •  
  • SUPPORT EMAIL
    Customer.Service@AmericanFrame.com
    SUPPORT PHONE
    800 537-0944

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • option not available Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
3/5
2015-03-13

"I had problems making my order on your website. I qualified for the shipping discount and attempted to use it but was unsuccessful. So am paying an extra $20 plus on my tab.
Have not received my order yet but hope it is accurate.
I have used your frames for many years and do like them.
"

Helpful Cool

5/5
2015-03-13

"My order arrived quickly, and all the items were correct. Also, when I had a question right after clicking the "place order" link, I was able to call customer service and the rep was helpful and able to view my order. Excellent customer service."

Helpful Cool

5/5
2015-03-13

"i just ordered samples but they were delivered quickly and the items are of quality."

Helpful Cool

2/5
2015-03-12

"I wish I could do an exchange verses placing a new order and paying a 15% restocking fee."

Helpful Cool

5/5
2015-03-12

"I received my samples quickly - thanks"

Helpful Cool

5/5
2015-03-10

"I have used American Frame for many years and have never had a complaint. The frames are always excellent quality and they are assembled to the exact measurements. "

Helpful Cool

5/5
2015-03-09

"Never an issue, they deliver consistently & accurately"

Helpful Cool

5/5
2015-03-08

"These folks never let me down. I have been purchasing framing supplies from them for many years now. Always A+ quality and service."

Helpful Cool

5/5
2015-03-07

"Very good products at great prices. "

Helpful Cool

5/5
2015-03-07

"Quick and easy free samples. Excellent!"

Helpful Cool

5/5
2015-03-07

"The floating frame was perfect to display my canvas art and easy to install with great directions."

Helpful Cool

4/5
2015-03-06

"The frames are great and the UV anti glare plexi is well worth the extra price tag when the pieces are hanging in an art gallery - now I noticed when pieces have terrible glares! "

Helpful Cool

5/5
2015-03-06

"The frame looks beautiful & cost half as. I have as if I had had the picture framed locally!"

Helpful Cool

5/5
2015-03-05

"The delivery was quick and I was very impressed with the quality and care of the packaging for my large photographs. The images looked great."

Helpful Cool

5/5
2015-03-05

"Besides producing an excellent product, they made the process very easy and enjoyable. "

Helpful Cool

Share AmericanFrame.com's store rating