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Stores > Ajrichies.com
  • Ajrichies.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      10001
    •  
    • BUSINESS HOURS
      Monday-Thursday 9am est till 7pm est , Friday 9am est till 4.00 pm est
      GENERAL PHONE
      1-888-871-1256
      FAX
      n/a
    • SUPPORT EMAIL
      support@ajrichard.com
      SUPPORT PHONE
      1-888-871-1256

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • checkmark icon COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Ajrichies.com by clicking a star below.
Rating 10/10
5/5
2014-01-22

"Great customer service and very competitive prices.
Thanks
"



Rating 10/10
5/5
2014-01-22

"Good price and good customer service."


Rating 10/10
5/5
2014-01-22

"the best price. Easy to submit. Good service."


Rating 10/10
5/5
2014-01-21

"Great customer service and so happy you called to verify my order!"


Rating 2/10
1/5
2014-01-21

"As stated in other reviews if I didn't buy the extras they would not complete the order and leave you hanging. Piss poor management with bad attitudes"


Rating 8/10
4/5
2014-01-21

"Prices are competitive but the color of camera was not in stock that we wanted"


Rating 10/10
5/5
2014-01-20

"Great prices! Could not find a better deal. Greatest prices I could find"


Rating 10/10
5/5
2014-01-15

"Great customer service. Prices are competitive. Shipping quick."


Rating 10/10
5/5
2014-01-15

"Price is very good -- kind customer service!"


Rating 10/10
5/5
2014-01-14

"Great prices. Great customer service and got helped by Jeffrey who was extremely helpful."


Rating 10/10
5/5
2014-01-13

"Good customer service. Great prices. I would diffently recommend you guys to my friends and family"


Rating 10/10
5/5
2014-01-13

"their customer is very good, and very helpful, with really affordable and cheap rates."


Rating 2/10
1/5
2014-01-12

"2/7/14 update to my original 1/15/14 review. in a nutshell, the reason the prices are low is because they sell refurbished equipment as new. at least that was the case for my nikon camera order. it was advertised as new.

read other reviews for the customer service experience, it's pretty consistent. place an order, get an email to call and confirm, call to confirm and they pressure you into an upgrade or extra batteries, etc. then they ship (at least in my case the shipping was quick).

once received, the packaging was suspect. i called Nikon to see if they could authenticate the camera serial number or if it was grey market. they said it was a refurbished serial number with a 90 day warranty (not a 1-year as sold with the camera). the battery charger was dead on arrival so no way to test the camera.

called Ajrichie's for a return authorization number and they asked why i was returning. when i told them they'd sold me a refurbished camera, they insisted they had not, and how could i prove it to them. they also didn't upgrade the battery i paid extra for, and the charger was dead. they they tried to impose a 30% restocking fee. after some persistent arguing with them, they agreed to take the return, no restock, and refund.

surprisingly, it was received and refunded to me within a week.

i should have known from the start, when they asked me to fill out a review of their company, not check the box asking if they had asked me, asked me to forge the order date so that it would appear on the site more quickly, etc. that something was wrong. if you read other comments, you can see many say "great customer service, well priced merchandise". this is because they ask you to write that to get the discounted upgraded merchandise.

buyer beware.
"


Rating 10/10
5/5
2014-01-08

"Quick to get back to us and very fair price. "


Rating 10/10
5/5
2014-01-08

"Very competitive prices and excellent customer services."


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