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  • SUPPORT EMAIL
    adventurerv.net/help
    SUPPORT PHONE
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Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
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Other

  • checkmark icon International Order
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  • option not available RMA Required
  • checkmark icon Review Guard
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Review History & Profile See full Rating history

Product & services pricing 5.42/10
Chance of future purchase: 4.17/10
Shipping & packaging: 4.38/10
Customer service: 3.08/10
Return/Replacement policy: 1.39/10
Click a star to Write a Review!
4/5
2018-05-18

I was very impressed with the speedy delivery.

"The only thing that made me a bit nervous was when I received my plastic shelf it wasn't in a box, it was taped up in plastic wrap. I was afraid it was going to be cracked, but it wasn't. "

Helpful Cool

2/5
2018-05-17

Poor Service

"Order a RV water softener on 5/6/18 and just received notice it shipped on 5/17/18, won't get here for another week. They sure pulled their payment in a hurry. I had to start a trouble ticket to get them to ship. Very poor service,never could get anyone on the phone. Won't buy from them again."

Helpful Cool

5/5
2018-05-17

Excellent

"Easy ordering, great prices, never had an issue"

Helpful Cool

3/5
2018-05-15

Frustrating website

"Terrible website, no ability to ask questions, chat didn't work. But I received by purchase quickly. I did pay for expedited processing and 2 day shipping. Not being able to get a question answered is a big, big, flaw."

Helpful Cool

1/5
2018-05-11

Poor

"Had to return parts at my expense when I did everything I was asked to do by the “online representative” a simple phone call would have saved a lot of time & heartache "

Helpful Cool

5/5
2018-05-05

Service

"Fast shipping excellent products as described thanks"

Helpful Cool

5/5
2018-05-02

Easy experience

"Great price and timely delivery. Response through email was quick and helpful."

Helpful Cool

5/5
2018-05-01

Quick and right

"I had a need for a 30 year old part and I was able to get it at half the cost of what the manufacturer was asking, and it came within two days. Great service. "

Helpful Cool

5/5
2018-04-27

Great people to do business with

"Great people to do business with. I have done business in the past with them and will continue in the future"

Helpful Cool

5/5
2018-04-26

Great service and speedy deliverh

"I received the item ordered in very good condition and in 2 days. Thanks"

Helpful Cool

1/5
2018-04-12

Crappy customer server and unethical return policy

"I would give this company a 0 star if possible. Ordered a part that cost well over $250.00. Part came in, come to find out this was the wrong part. Tried to return it (actually exchange for correct part) and they said "due to our policy that you agreed to we will not allow returns". Now come on, I understand a policy like that on certain products, but really. You telling me that people always get the right part??? This is a crappy way to do business, and I will tell all my RVing friends to NEVER ORDER FROM THIS COMPANY.. Ridiculous, how can a company like this even stay in business.. Note to all potential customer.. Don't order the wrong part, you will be stuck with it. "

Helpful Cool

5/5
2018-04-11

Satisfied customer!

"Exactly what we ordered and delivered on date expected."

Helpful Cool

5/5
2018-04-08

perfect place

"This is a great place to deal with, i ordered parts, it came with no problems, I use this company alot "

Helpful Cool

1/5
2018-04-04

Order part wouldn't install as listed refused refund

"Ordered item. Wouldn't install as listed. Refused refund due to their return policy. Wasted over $100. Do not use this company."

Helpful Cool

1/5
2018-04-03

scam and worst customer service ever

"I wsa looing for an inner arm to my A&E awning. found it at adventurerv.net at a decent price. checked all the measurements and the picture to confirm it was the right part. i order and recieved it quick. you would think everything was great. well i decided to check the part the night before i planned to install it. well it was the outter main arm. i contacted the customer care by email as it was already after hours of opperation. tell them the situation that the desription and pic did not advertise the product correctly and i recieved the wrong part, they ask fir the part number and tell me its the correct part. after i told them several times it is not the part i need that i need the part with the c channel , i get no more responce from them. tired to call the phone number and its busy for hours.

i would not recomend this so called company to anyone. luck it was only a 60$ part and althou i dont need it, im sure i might down the road. just money i didnt want to spend at the time only to order another part.
"

Helpful (1) Cool

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