• ADDRESS
    42 W 18th St.
    New York, NY US
    10011
    Note: This is a local storefront
  •  
  • BUSINESS HOURS
    Sunday 9:30am-5pm, Mon-Thur 9:00am-8pm, and Fridays 9:00am-5pm
    GENERAL PHONE
    212-741-0401
    FAX
    212-463-7223
  •  
  • SUPPORT EMAIL
    service@adorama.com
    SUPPORT PHONE
    800 8150702

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • checkmark icon COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.58/10
Chance of future purchase: 8.78/10
Shipping & packaging: 8.83/10
Customer service: 8.25/10
Return/Replacement policy: 8.06/10
Click a star to Write a Review!
5/5
2018-07-18

Great company

"Great, really great. Really really great!"

Helpful Cool

3/5
2018-07-16

Slow shipping

"The only problem with Adorama express shipping is that although it mentions 1-3 days, I always got my products at the end of third day. so 1-3 days is kind of misleading and hence Adorama should explicitly mention the delivery timeframe as 3 days for express shipping."

Helpful Cool

5/5
2018-07-16

Good Service

"Good price, prompt delivery."

Helpful Cool

5/5
2018-07-16

Adorama review of camera purchase

"Good service, prompt delivery"

Helpful Cool

5/5
2018-07-16

fast & wonderful

"perfect! quick shipping, exactly what I ordered. Thanks!"

Helpful Cool

5/5
2018-07-16

Sony A7RIII

"I did get a great deal on this camera."

Helpful Cool

5/5
2018-07-15

Adorama-good price, quick service

"I was able to get the picture printer I wanted. Delivery was faster than promised. I also liked that they had a link on their website to the manufacturer's rebate page."

Helpful Cool

2/5
2018-07-14

Bad product description

"There was really one problem with the product description for the Yamaha YTS-207, but it was a deal breaker. I ordered this item online, without any salesperson support. It looked like a great product. But the day it was supposed to arrive, I had strange misgivings. So I researched the product on the Adorama web site and I couldn't find a way to make it work with my receiver. So I called Yamaha, then went to chat mode because hold was too long. It took about 45 minutes to finally accept what the tech said up front: Sound bars DO NOT work with receivers. I won't go into detail here. But I went back to the Adorama web site and, lo and behold, nothing is said to that effect! I returned the item the next day unopened.

Now, when I went to initiate the return, Adorama wanted me to pay about $30 in return shipping. I felt this was not my fault and they should pay the shipping. To Adorama's credit, the CSR understood and promptly sent a pre-paid shipping label. Since the item is in one box and around 30 lbs., I was not crazy about loading it in my car and taking it to UPS. But I managed and its all taken care of now.
"

Helpful Cool

5/5
2018-07-13

Haba Haba Haba

"Excellent performance of customer service I love Adorama camera
Boom I said it
"

Helpful Cool

5/5
2018-07-13

Thanks and thank you

"Thanks and thank you for being there"

Helpful Cool

5/5
2018-07-12

Great Monitor

"I ordered monitor from Adorama for a great price. It arrived on time and was well packaged. Ordering was very easy"

Helpful Cool

5/5
2018-07-09

The Best!

"There is no one like Adorama. From customer service to inventory, it’s one stop shopping for all your photography needs. They are the best."

Helpful Cool

5/5
2018-07-08

Delivered on time

"From ordering to check out was smooth. I am pleased with the outcome."

Helpful Cool

5/5
2018-07-07

Good time

"The equipment arrived on time"

Helpful Cool

5/5
2018-07-06

Great service

"Got what I ordered when they said I would."

Helpful Cool

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