acmetools.com
Hardware
3,205 reviews
4.21 / 10
  • ADDRESS
    58203
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    877-345-2263
    FAX
    701-746-2837
  •  
  • SUPPORT EMAIL
    support@acmetools.com
    SUPPORT PHONE
    877-345-2263

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • checkmark icon FedEx Ground
  • checkmark icon FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 3.75/10
Chance of future purchase: 1.39/10
Shipping & packaging: 0.83/10
Customer service: 1.39/10
Return/Replacement policy: 0.83/10
Click a star to Write a Review!
5/5
2017-06-12

Many Tools.

"I have purchased many large tools in the last few years. The tools are shipped with care and speed. If any problems a simple phone call and it get fix right away. Would suggest to buy from Acme Tools."

Helpful Cool

5/5
2017-06-11

Quick and easy

"I wanted a miter saw and saw that it included a coupon for $20 off. I ordered it 5/27/2017 through acme tools and the order came in 2 weeks. The price was better than big brick and mortar stores with no tax for California. Item came as described. Awesome place!"

Helpful Cool

1/5
2017-06-11

Is the tool available or not?

"Tool said in stock. So I ordered it. Acme emailes me back saying that they are not in stock. Mistake? Or did Acme weasel their way out of my memorial day coupon? Acme said I could reorder it in a couple of days when it would be in stock?"

Helpful Cool

1/5
2017-06-11

No indication of item on back order.

"Ordered item online. Said 7-10 business day for shiping. After two weeks of no notification regarding shipping I called and they said item was on backorder. Said item was arriving the next day for shipment. Another week and nothing. No indication when ordering item was on backorder. If it had Would not have ordered due to time. Time is money and have lost work due to this."

Helpful Cool

5/5
2017-06-10

ACME Tools is where I go first

"I've made two large purchases from ACME tools. Sales tax can really add up, so when identical items can be purchased cheaper online why pay more locally? ACME has so many items for sale on their site I'll never run out of things to buy. The items I purchased were all delivered quickly and I've saved hundreds of dollars already."

Helpful Cool

2/5
2017-06-09

2 1/2 weeks later and I still dont have it running

"I am quite frustrated with my recent purchase of a Baldor multi-tool disk/belt grinder. First, the machine arrived with a broken part and no power cord. The machine was replaced fairly quickly, but still no power cord despite being promised one by customer service. Now, I just learned that the machine actually doesnt come with a power cord - despite the specs on the ACME website saying that it comes with a 6-foot power cord - and I havent been offered any assistance on locating or installing one. Surely this isnt an insurmountable obstacle, but it would have been really nice to know prior to making the purchase."

Helpful Cool

5/5
2017-06-09

Just as promissed

"Arrived on time and in perfect condition
Thanks!
"

Helpful Cool

5/5
2017-06-09

Confiables

"Transacción segura, envían lo que anuncian, buenas promociones y yo podría recomendarlos."

Helpful Cool

5/5
2017-06-08

Outstanding!!

"Very happy with my purchase, delivery and most importantly, price. Thanks!!!"

Helpful Cool

5/5
2017-06-07

Excellent in all factors.

"Great Customer service, fast shipping, great product, great prices. what else could you want. "

Helpful Cool

5/5
2017-06-07

Excellent

"quick service and great price on a quality product"

Helpful Cool

1/5
2017-06-07

If you are going to advertise Same Day Shipping then Ship Same Day not over a week later.

"I don't usually write reviews but I had to in this case because their service has been so poor.
I purchased items on the Sunday prior to Memorial Day and didn't expect anything to be shipped on Sunday because they are closed which does appear to be advertised on their site however I would expect them to be shipped on Monday as it does say Same Day Shipping on their site. I didn't know they were closed on Memorial Day too as it wasn't shown on their site but I figured I would give them the benefit of the doubt.

Fast forward to a week later and none of my stuff had shipped. I tried using their site twice to contact them but that didn't appear to work. It was only when I emailed them directly and threatened to cancel the order did I actually get a response from them simply saying I ordered on Sunday and Monday was a holiday...there was no apology or any reason why nothing was shipped for over a week.

I will definitely not be ordering anything from them again.
"

Helpful Cool

5/5
2017-06-07

Good price & on time delivery

"Good price & on time delivery"

Helpful Cool

4/5
2017-06-07

Great Price!

"I had some difficulty with using my gift card. Via phone, one rep was good the other lacking in good customer service skills."

Helpful Cool

5/5
2017-06-07

DeWalt, great product

"Quick delivery, definitely recommended "

Helpful Cool

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