• ADDRESS
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  • BUSINESS HOURS
    6:00am - 8:00pm PST
    GENERAL PHONE
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  • SUPPORT EMAIL
    cs@6pm.com
    SUPPORT PHONE
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Payment options

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  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
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  • option not available Priority Next Day
  • checkmark icon Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
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  • checkmark icon Secure Order Processing
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Other

  • option not available International Order
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Review History & Profile

Product & services pricing 10.00/10
Chance of future purchase: 3.33/10
Shipping & packaging: 3.33/10
Customer service: 3.33/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
3/5
2016-09-04

Selling damaged products

"this website really ****, sells product with damage and but replying the emails about their product issue. "

Helpful Cool

5/5
2016-08-23

Recieved wrong item but happy customer

"I ordered a pair of Sorel Joan or artic mid wedge boot and I received the wrong size I contacted 6pm and they immediately responded and sent out the correct size and sent me a return label to return the incorrect size. I am very happy with 6pm and I would recommend them to anyone."

Helpful Cool

1/5
2016-08-06

Unhappy customer

"I am actually a fan of Amazon and I bought a lot of things from there. I am always happy with the quality and service with Amazon. I have been tried to buy things from 6PM becasue I was told this website owned by Amazon. In the past months, i had a few time of bad experience to buy things from 6PM. One time I bought " U.S. POLO ASSN. Golf Jacket" and received very low quality or dumped item. I had to pay shipping to return it back. At this time, I have bought "Nike Elite Shinsen" shoes which was so disppointed me due to the size is irregular. It is made for Japanese which is very different from USA. I have to pay shipping to send it back. It is defective or not QA passed product. I will never buy anything from 6PM in my life ever! If you don't want to get a headache, don't buy from 6PM. Trust me! "

Helpful Cool

1/5
2016-06-25

Return shipping costs nearly as much as the merchandise!!

"I bought a pair of running shoes through 6pm.com noticing the return policy as "free returns". I like having contingency in case they don't fit properly. Once the shoes arrived I tried them and they didn't fit comfortably. I started the return process to find the return shipping fees are not covered. I felt that was fine it would cost a few dollars for shipping. Went to post office and the cheapest option was $26!!!! My shoes only cost $40. What a rip off.

Don't be fooled into the discounted pricing. Do not bother using 6pm.com
"

Helpful Cool

5/5
2016-06-15

Miami Dolphins Kids Apparel, Dolphins Youth Clothing, Jersey

"Jarvis Landry Miami Dolphins Youth Nike Team Color Game Jersey - Aqua. Sale: $56.24 ... Miami Dolphins Nike Youth Custom Throwback Game Jersey - Aqua.
https://www.jerseyshop.cn
"

Helpful Cool

1/5
2016-05-16

WTH?!!!

"I received a USED pair of boots!! There was still dirt and rocks stuck to the bottom of the boots! RIDICULOUS! Due to high return costs I will not be returning them but I will also never order from here again. "

Helpful Cool

1/5
2016-05-07

6PM- PAY 6 TIMES MORE FOR RETURNING ITEMS

"I was shocked to learn that 6PM returns don't come with a return label so you may pay the total of your purchase ,or more in shipping fees when you return it, be aware!
i complained- and for one time only they were generous and provided a return label but warned me that they will not do it again.
"

Helpful (1) Cool

5/5
2016-04-04

6pm.com did me justice Thanks!!!

"I was doing last minute Easter shopping for shoes for my kids litterly 4 days before. Because it was so close I had chosen the 2 to 5 day regular free shipping going off of a wing and a prayer not sure if I would get them in time. So I called the customer service number to make sure and if not see if I could change it. Sure thing she said I shouldn't chance it she changed my shipping terms to the 2 day and waived what it would have cost me. I received my shoes on time and they where as I expected. I would definitely order from them again because if the prices and I know if I have an issue the customer service would not be a problem if I needed to fix or change something. She didn't have to do what she did and I was totally thankful because things could have went left. Thanks 6pm.com I will be shopping again. "

Helpful Cool

5/5
2016-01-29

Really nice shoe

"I recently ordered a pair of shoes from 6pm.com. They are Vivobarefoot Ultra II, a shoe that is made of a soft EVA foam material and designed primarily for in the water, on the beach, as well as other warm weather activities, including even hiking. Excellent shoe by the way, check it out if you're in the market for something like that. I bought it first, then came here and read the reviews. I know, wrong order. After reading so many bad reviews, I got nervous and even considered cancelling the order. Well, it looks like I was one of the lucky ones. The price was great, $34.99 plus $4.95 sh. They retail on Amazon for $80-$85 depending on size and color. So more than 1/2 off. I live on the east coast of US, they shipped out of Kentucky and I got them 2 days later. Super fast! When I opened the box, item was correct, size was correct, and condition was good. The only minor thing I could complain about was that these were definitely returns that someone had probably worn around the house. The out sole was fine, so they probably weren't worn outside, but the heel area of the insole was a little dirty, as if someone had worn them around the house quite a bit. Probably why they are selling for this price. Not pleasant, but not a big deal, especially at the great price. I'm very satisfied with my transaction."

Helpful Cool

1/5
2016-01-22

They sold me fake shoes

"I got fake shoes! Payless quality shoes for $100 each (I bought 2 pairs). I wore one a few times and it's falling apart! The other ones dig into the back of my feet and make them bleed. These are supposed to be a high end brand's shoes which I have owned before and knew the quality of this brand. (Gordon Rush) I could have went to Payless and spent $5-10 to get the same quality shoes. I can't believe how much I got ripped off! Don't ever buy from this company!"

Helpful (1) Cool

1/5
2016-01-05

"I ordered some shoes online in tan, they sent me the same shoes in brown. The shoes also arrived in very scuffed condition. "

Helpful Cool

1/5
2015-12-26

"6PM.COM wouldn't allow me to make a Christmas return because it was past 30 days since purchase. No, not even if I paid return shipping costs and pain a restocking fee. The shoes didn't fit so they were in excellent condition but they didn't care. Sorry customer service! Will not be shopping there again."

Helpful Cool

1/5
2015-11-28

"The actual size of the shoes we got were larger the size we ordered. However, 6pm.com did not responsible for the return shipping charge. We had to pay it by ourselves. It is very bad experience."

Helpful Cool

5/5
2015-11-27

"I love this site! Best prices on designer EVERYTHING! Customer service is great too!"

Helpful Cool

4/5
2015-11-06

"This site is an affiliate of Zappo's. It offers lower priced name brands not sold on that site - some current models and others are last years, but still a good selection.
Thier search options are just OK for me, as i really need a site that offers an option for removable insole or orthotic friendly as a choice. but with a little "finagaling" i can find what i need.
They offer really nice views of the shoes and how many are in stock.
I have also purchased NYDJ pants and jeans there at a deep discount and been very happy with the purchases. Who can turn down down a $120 jeans for $46 or $76?
Thier merchandise changes a lot and so keep it on your radar.
Returns are sort of slow, due to keeping costs down, you create your own label to return to a warehouse in Kentucky. Once received, they are sometimes not too quick on processing. just an FYI.
"

Helpful Cool

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