• ADDRESS
    92009
  •  
  • BUSINESS HOURS
    9am-5pm PST mon-fri closed sat-sun
    GENERAL PHONE
    888-994-8482
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    service@2kool4skool.com
    SUPPORT PHONE
    760-918-0348

Payment options

  • checkmark icon Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
1/5
2017-04-17

Horrible

"I had to return the drum I ordered from them, because it was faulty. They never refunded me.

Most of their positive reviews are fake. This was a truly horrible experience, and I lost a lot of money.
"

Helpful Cool

5/5
2014-08-18

"The staff at 2kool4skool were geat to deal with, very professional. My guitar came just as ordered and was double boxed to prevent any damage. I'll be checking there site out regularly, great job guys, thanks,

"

Helpful Cool

1/5
2011-08-06

"This store cons you out of your money!

Sent back a faulty item and received no refund. Quoted exaggerated shipping costs as well.

The rave reviews on this site are from employees.

Buyer beware, buy elsewhere!
"

Helpful Cool
+ Read user comments

5/5
2010-08-18

"Very happy with product! It was so worth it to see our grandaughter with her guitar. She "rocks" with it all the time. Granted she is only four but as she outgrows this guitar, we will definitely come back to this seller and purchase more!!!!!!!!!! 5 stars to you!!!!"

Helpful Cool

5/5
2010-03-26

"I love this store! The selection is wonderful and the customer service is A+. I've placed a number of orders from 2cool4skool and have been pleased with all my acquisitions. Highly recommended. I know I will shop here again. DJM Illinois"

Helpful Cool

5/5
2010-03-22

"I ordered 3 gig bags, 1 adult and 2 child's size. They forgot to send one but immediately after emailing them about it, they shipped it right out! Excellent customer service super fast shipping, awesome!"

Helpful Cool

5/5
2010-03-22

"I was exremely pleased with both the quality and price of the violin. We had one concern which was immediately addressed. Customer service and satisfaction are obviously important to this seller. I highly reccomend them."

Helpful Cool

5/5
2010-02-06

"2KOOL4SKOOL instrument selection is very extensive and was able to find the instrument I was looking for. The initial ordering process was very easy, swift and without problems. The instrument arrived within days of dispatch withouth any problems."

Helpful Cool

5/5
2009-06-07

"My experience with 2kool4skool has been nothing but the best. I ordered a few of the backpacker guitars. Nice little guitar for the price and they look great. What got me the most was their outstanding customer service and support. The customer service person was so responsive and courteous to all my questions and concerns. His responses were immediate and with full detail. All I can say is they really took care of me and made me feel like I was a valuable customer. I will definitely shop here again. My feedback is based on my recent shopping experience with this store."

Helpful Cool

5/5
2008-07-13

"Very nice instrument for my beginning guitar player. He is very happy with it."

Helpful Cool

5/5
2008-07-02

"I ordered a guitar for my sons birthday from 2kool4skool to be delivered to Australia and recived it well within a couple of weeks and was very impressed with the service and professional way my purchase was handled and was kept informed every step of the way hope this review helps. Paul Oxley"

Helpful Cool

2008-06-27

""

Helpful Cool

5/5
2008-05-30

"excellent service and fast shipping. Wind instruments category is pretty good. got trumpet for less than $100. pretty impressed with quality and so was son's teacher at Aviara Oaks middle school. Go Falcons!"

Helpful Cool

1/5
2008-04-30

"I placed an order with this company for a kids violin and guitar. Along with 2 instructional dvd's. I received the violin and guitar in about the time frame I expected. Yet nearly 30 days later have yet to receive the dvd's. The company shipped the instruments via ups and my shipping addy, however sent the dvd's to my shipping addy vs my mailing addy thru USPS. The dvd's were returned to the company supposidly damaged and now are requesting that I not only pay $10 for shipping but also the cost of the dvd again. I asked for a refund, but have been told since I want a refund that I have to pay a 20% restocking fee for something I have never even received. Bad company don't trust them."

Helpful Cool (1)

2/5
2007-12-07

"2K4S sent the wrong guitar for this order because they were out of stock for the one I ordered. NO communication that they were out of stock and sending a different guitar. Difficult to get any email responses (none as of yet) also hard to get through by phone. Once you do get through they seem pretty nice, but slow on any action to remedy the problem.
They need better customer relations and quicker response. The guy told me he would authorize a refund and return shipment label, but it's been a few days with no action. I hope they will respond soon.
"

Helpful Cool

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