New Plans Structure

ResellerRatings has been expanding fast. Our current way of making our product offering available to clients really doesn’t make sense. We have so much in this product, we wanted it to make more sense on how to access, upgrade and even try out certain features. We’ve been working on re-tiering how ResellerRatings works so current…

Wow, over 400 updates in the last few months. Keep up –

We’re pushing out so many updates, we’re still trying to figure out how to communicate these updates effectively. We’re always tuning things under the hood at ResellerRatings, releasing new features, pushing syndication and the customer voice further and further with great partnerships. We’d love to do a better job with this. We wanted to accomplish…

Site Maintenance Notice

ResellerRatings will be down for planned maintenance on Oct 27th from 9 pm Mountain Time to 2 am Mountain Time. or 8 pm to 1 am PST 11 pm to 4 am EST What we’re doing We are embarking on a large infrastructure switch over and provisioning in AWS, as well as the migration of…

Update – Removal of Survey Incentivization

The Coupons functionality is evolving fast on ResellerRatings. Due to changes from our Seller Ratings partners and providers – we’re adjusting the availability of coupons to be regelated to Product Reviews and Feedback. Merchants are no longer allowed to offer any monetary incentives for collecting reviews used in the Seller Ratings Program with Google. To…

A response on Covid-19

Our team has established a new merchant blog (Inside ResellerRatings) for our clients that goes in-depth regarding new developments in the industry, retail growth as well as company announcements that can also be tracked here. Today, we kicked off on the groundwork for our front-line workers in hospitals. you can read more below. https://blog.resellerratings.com/2020/04/07/covid-19-what-resellerratings-is-doing-to-help-on-the-ground-workers/ https://blog.resellerratings.com/2020/03/30/covid-19-retailers-and-community-staying-strong/…

Happy Holidays

From the ResellerRatings team to our reviewers, our clients, and all the great partners we work with. Happy holidays and best wishes. Thank you for an extremely successful year, our best year yet! We’re extremely excited about what 2020 is going to bring. It’s a new decade and we’ve released an inordinate amount of updates…

Release Notes – Nov w3

ResellerRatings.com minor bugs and fixes We’ve updated RR.com to show proper next steps for consumers or retailers who can’t find their store. They can now add a store for review and submission directly from the search. Reviews Suite Notifications built around multiple recipients now shows all the recipients in the list Case Management – Improved…

Release Notes – Nov w1

Feature Request – Merchants Being Able to See Review History Want to know how a review was edited or changed? We’ve upped the visibility for our agents by giving an updated view. Merchants can now see their review history within the portal. When a customer edits their review history, it can now be seen within…

Features and Updates

Welcome to the New ResellerRatings Merchants blog. This is a place for your team to connect with us, discover new developments, and provide feedback. We’ve got a whole host of updates and we’d love to hear from you. Keeping Up with Updates When information about a new product update is posted, the bell icon at…