Executive Reports Upgrade

Goodbye to the past, hello, 21st century. The Executive Report is a key reporting tool that allows folks to build custom reports with ‘recipes’. This means, you don’t have to wait for us to build you out a report, you can assemble a report with pre-baked recipes. That way you can build a report for executives, or…

Local / Multistore Store Report Update (csv download now available)(upgrade)

Get the full multi-store picture for all your local store accounts After discussion with one of our clients, we wanted to make the snapshot of overall store performance more clear and easier for you to pull analysis from. We’ve made several key changes to the old report which broke down the reviews across your stores…

Track and Monitor

We’ve been collecting reviews for almost 10 years now. Unlike many review vendors out there, in the background, we’ve been collecting several other important benchmarks and touchpoints. The unique insights and data developed from customer reviews from ResellerRatings.com gives your team insights on whether you are a leader or lagging behind.  ResellerRatings.com introduced competitive comparisons…

Update – New Filter by Reply

As we push a variety of new flagging measures across our portal, we’ve gotten feedback from customers having trouble filtering reviews they have already replied to (especially if they aren’t using the case management system). To aid in filtering reviews for both product reviews and seller ratings quickly, we’ve added a new filter to allow…

New Pulse Report Beta Launch

Our team has been pouring a massive amount of work into data stories with several hundred micro and large-scale updates. The Reporting Beta Home hosts our new reporting engine that is driven by the beefier infrastructure to bring in a series of new benchmark data into your seller ratings story. Access the new Reporting Beta…