Executive Reports Upgrade

Goodbye to the past, hello, 21st century. The Executive Report is a key reporting tool that allows folks to build custom reports with ‘recipes’. This means, you don’t have to wait for us to build you out a report, you can assemble a report with pre-baked recipes. That way you can build a report for executives, or…

Instant Survey Customer Service Routing

We pride ourselves on giving our clients the resources necessary for meeting their customers where it matters most. Our latest Instant Survey updates help do exactly that. The changes to Instant Survey allow users to connect unsatisfied customers with dedicated customer service agents at the time of writing their review. We anticipate this update helping users in several ways.   Here’s How it Works:  Suppose a…