"I bought a pair of black sweat pants with the Schrute's Bed & Breakfast logo on them. The logo started to peel off after the first wash. They have been washed per label directions 3-4 times now and the logo is almost completely gone. This is unfortunate since the logo is one of the main reasons that I bought these sweats. I do have to say that the sweats are very comfortable and wear well, but they are just plain black sweats now. "
"Takes too long to deliver still haven’t gotten my stuff"
"I ordered two pairs of pants in the same size and length. They did send the correct size, but one pair was 14 Long, the other 14 Short. Not the first time that I have received an order that was not filled correctly- not to mention other orders of poor quality or inaccurately sized or damaged items."
"I was missing 2 items in a shipment which is highly unusual. I initiated a return online which didn't work because you can't return something that didn't arrive. After a little digging, I found a customer service number. A live rep answered and I told her about my order. She confirmed the account and processed a refund. They were so helpful and courteous. I really appreciated an expedient end to what I anticipated might be a quarrel."
"I enjoy shopping on Zulily. My recent purchase was for an item I had been wanting to try."
"Zulily always provides a great product. If there has been a problem, they always correct it.
Great product and great service!"
"Always easy! Great selection!"
"My experience with Zulily has been awesome. Returns are very easy. Every time I called I always had a life person to speak with."
"I have shopped with Zulily for a while neve any problems, thay are pretty accurate with the information and delivery, if it's delayed I always get a notification, Love shopping with them so much to choose from, and I'm always finding new things. Very addictive! "
"Love ❤️ Zulily! They have a variety of everything at great prices "
"Shopping here for several years. Customer service is great as well "
"Some items are a good deal - Others are available for less $$$ on other sites. I check everything before I order including factoring in the cost of shipping. The place Zulily really falls down is in shipping. First the shipping is ridiculously expensive for what you get. You can place an order and over a month and a half later you still will not have the item. They tell you that is because things are shipping directly as order from the supplier which is true ---- when they are coming from China. I presently have an order that was placed two months ago, four days ago I was notified that the items were waiting for release at the port of LA. The origin of shipping is China. Yeah, that's the other thing you have no idea you are ordering from China. The quality of the clothes is questionable to say the least. All in all if you order with caution and research or only buy brands that you know you will be okay. Just remember the shipping will take an impossibly long time and cost more than most other shippers. "
"They have always been helpful and always enjoy what I have bought. "
"Usually a great experience with great products! Some things take a bit to ship, but overall great!"
"Shipping a little slow and cost both ways for some items make sure you really want it before you buy it. "