"Awful service. Have had new under warranty kitchen aid refrigerator broken for over 4 months now. the warranty company will not repair because its a factory defectWhirlpool is dragging their feet with the problemthis is the worst company I've ever had to deal with in my entire life I will never shop at hhgregg again they do not stand behind their products.I have spent at least 40 hours on the telephone trying to get this matter resolved"