"Got an approval to return dress in October 2015. Today is May 22, 2016 no refund yet. Paid return fees did everything they asked no refund they answer emails stating action will be taken to date nothing...."

"Very unhappy with vowslove, order my daughters prom dress Jan 28, 2015 and still have not received it 3/23/2015 almost 2 months later and prom is in 2 weeks. No phone number to call, I have send several emails and get responses from what seems a 2 grader and still get the run around that the dress is CUSTOM and that they have to find the fabric to make the dress. This is one of the dresses they advertised no custom. I have asked for my money back and still no answer. Buyer Beware!!!!!!"