"Easy and to the point. Great sign for a vendor."
"I had a question and got an email within an hour with an answer. Also, after I submitted my art and part of it was in danger of pixilation due to resolution issues, I received a call instead of back and forth emailing and the issue was resolved quickly.
This level of customer service used to be the norm, but often is not these days. I am super happy with my Table Top retractable banner."
"We just had our first experience with this company and it was excellent. We ordered some tradeshow materials for a client and they executed the projects perfectly, but the major thing was the outstanding customer service. So rare to work with a company that actually picks up the phone when you call, and work as a unified team so anyone you talk to knows exactly what's going on with your stuff. Definitely recommend!"
"I bought 2 an now i bought 2 more. Really nice aluminum tube and a heavy base."
"Ordering process seems a little clunky."
"I've purchased the quick fabric popups for a few years now. I can always rely on Trade Show Display Pros to make great looking prints and always on time! This makes my job so much easier. Highly recommend this company "
"The proofing process was a bit tedious. They did end up catching a spelling error I had missed after it was printed, informed me and were able to reprint it without delay ($24 reprint fee). I had them overnighted. I ordered on Wednesday and they were here the following Monday. The banners are very nice and set up easily though one was retracted all the way into the roll and both of them that I ordered the protective endcap on the pull bar were popped off and had to be popped on."
"I got kicked out 3 times and had to repeat placing the order for a 10 foot booth"
"Janae was very helpful in the chat and on the phone! Thanks!"
"I had some difficulty uploading artwork...the proofing system seemed cumbersome and it was confusing that each piece of artwork had "2 sides" to approve. When I called, the person I spoke with was very knowledgeable and helped me with the proofing process, so that experience was great. I just received the displays today and they looked great except for boxes showing up around logos that were not visible in the original files I sent."
"Tradeshow Display Pros did a fantastic job with our tabletop display that we needed to turn around quickly. It was a VERY tight deadline, and they provided fantastic support and got the display to our office in record time. My team is very happy!"
"Our tabletop banner turned out great! "
"We ordered booth materials for our first event in years. The retractable banner was high quality and super easy to carry/use. There was some confusion with the color of the tablecloth, but they made it right, and it looked great with our setup. Great customer service! Thank you for making this an easy process from beginning to end!"
"Customer service is top notch and we always get great products super fast!"
"Crates are perfect. I've ordered multiple times and they always get to the office quickly."
A rep from tradeshowdisplaypros.com, power-graphics, has responded:
“Craig, I am assuming with a one star review actually means more than "ordering process seems a little clunky" I can see the order was successfully placed, but I'd like more details and feedback of the issues you experienced. Please reach out. sheryl@power-graphics.com”