"I purchased two Trademark Applications on February 3rd and have regretted it ever since. I paid them $149.95 for each business name and then I was sent an email saying that I would have to pay an additional $250 to $350 in order to submit the application and it still may not be approved. I tried to get a refund but was not able to as well so now I am out of $300. "
"I have paid 69 $ to register a trademark and received an email from them saying I will shortly receive an email from uspto to complete my registration but when I did not receive the email I sent them an email asking for some information such as application # or filing receipt etc so I could follow up I never received a reply from them and sent yet another email and still nothing .It seemed cheap at first but 69 $is now down the drain which means I must apply again with another company.I wish I had a nice dinner for the money instead of giving these crooks"
"This company is very dishonest in their business practices. They will tell you one fee, check you out on the site, charge your card then send you an email telling you that you need to pay more. NOWHERE on their site, or during checkout, do they disclose that the final price is not actually FINAL but a total gimmick. This is illegal!"
"I placed an order with them three weeks ago, and they followed up the day after for additional questions. From there, there is total silence. They dont respond to voice mails, and their mail account ****@**** bounces back as if it does not exist. What’s going on? Do they still exist? Very poor service."
"This does not look like a real business all calls go to a cell phone voicemail and emails ever get a response. I would not recommend this company seems this person just threw up a website without have the resources to support customers."
"Trademark Plus seems to be run by bots. Stupid Bots. Stupid Bots that don't answer emails. Stupid Bots that will help you spend over $800 of your money and not result in a successful trademark application.
My company paid for two trademark applications through Trademark Plus. One was for a stylized mark and the other for the same name, but a character mark. The first was submitted about 2 months before the other. We included the extra fee for a Federal trademark search suggested by Trademark Plus to ensure no conflicts.
After submitting the applications, Trademark Plus sent us two reports resulting from their "Federal Trademark Search". Both said the marks were free from any conflicts. Their exact statement was:
"The examining agent has searched the United States Patent and Trademark Office records and has found no direct conflict of registered or pending mark under Tradesmark Act Section 2(d), 15 U.S.C. 1052(d). TMEP 1207.1 et seq.".
After waiting three months for the first stylized mark to be reviewed by the USPTO, we received a response only hours after being assigned to a USPTO patent attorney. That has to be a world record. It was flatly rejected due to a conflict. Not having submitted a trademark before, we did some research. Once we had a better understanding, it was clear that the most basic search should have showed a conflict, but Trademark Plus found nothing.
Given what we know now, we realize our second character mark application will suffer the same fate. Money flushed down the toilet.
Secondly, the process of filling out the application on the Trademark Plus website walks you through what information to fill in. Before and after filling out the application, Trademark Plus leads the applicant to believe that the application is being checked for accuracy and completeness. That is not the case. In our case, it was not pointed out that the proper taxonomy for goods and services for my applied class was not used. It was very apparent that no one looked at our applications. That was the secondary, but not fatal rejection of our application.
I've sent Trademark Plus numerous emails and have received no response. Apparently that is their customer service mode of operation.
Stay away from Trademark Plus. You'll have more satisfaction taking a stack of money out to your back parking lot and lighting it on fire."
"Trademark plus made filing my trademark very easy. They took the time to explain every step of the process. After listening how insightful they were I was confident I made the right choice to choose this company to help me file a trademark. Thank you!"