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Product & services pricing
0.00/5
Chance of future purchase:
3.93/5
Shipping & packaging:
0.00/5
Customer service:
4.04/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-04-29

Toyota of El Cajon - Parts Department

"Many thanks to Kurt, the Manager, for his research and recommendation...and to Bobby at the front desk for guiding me through the website when I ordered on-line."

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Verified
2/5

2024-04-25

Looking for the quick sale

"Went to the dealership knowing that they did not have the car I wanted in stock. Told the salesman that, asked him to help me get the car I wanted, told him where the carS were that I wanted, said would look into it. Next day after I call him back said no cars available and the processed to offer me exactly what I told him I didn't want. So I went and got in touch with a dealer that would help me. I now own the car I wanted.
Not impressed at all with the customer service. You want to sell a car to me, do your job.
"

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Verified
2/5

2024-03-21

Ordered Part

"I ordered a part and requested installation. The installation was quoted at $300! Ridiculous! i had it done for $50 down the street since it was a door latch install. Never doing business with you all again!"

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Verified
5/5

2024-03-13

Great

"Fast and easy .Great deal"

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Verified
5/5

2024-03-07

Parts department service

"Great service before I walked in the door. Thanks Hamid and company."

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Verified
5/5

2024-03-05

"One thing I can say is that the parts are very good, and the prices are reasonable. And the people that I speak to are very pleasant and very easy for me to understand what they are speaking on the product"

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Verified
5/5

2024-02-08

Smooth Experience

"It was so easy to order my parts, website is so easy to use shows all parts for your vehicle "


Verified
5/5

2024-01-08

Excellent

"The guys were very helpful and friendly. Made purchasing my new vehicle great"

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Verified
5/5

2023-12-18

Parts Service - 16 December 2023

"Checked in with Toyota of El Cajon Parts Dept to determine how to purchase a Toyota accessory from the online site, then pick it up locally. The reps were very helpful and gave me all the info I needed. Completed the purchase and then picked up at the El Cajon dealership. Could have not gone easier and was completed in a matter of a few hours. Very satisfid with the customer service."

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Verified
5/5

2023-12-13

Toyota Parts

"This is the best Dealership period. I live in San Marcos and purchase my parts at this Dealership. A+"

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Verified
1/5

2023-12-12

No Shipping Info, Already Paid

"Customer service online is useless. I will call tomorrow to cancel this order and let my credit card company cancel the payment. This dealership was GREAT at one time. DO NOT WASTE AS MUCH TIME AS I DID WITH THIS DEALERSHIP. Time is money, they wasted mine."

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Verified
5/5

2023-12-06

Quick and easy

"Nice folks. Helped me with where I needed to go and what I needed to do. It was quick and easy. "

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Verified
5/5

2023-12-01

Fast Shipping---Great Prices

"Excellent Service
Great Follow up
"

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Verified
5/5

2023-11-24

Great service

"Josh-very helpful with any questions I had. "

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Verified
5/5

2023-11-23

Great Parts Services Support

"Great service provided by the parts department. I was in and out with the items I needed."

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