"Contracted them they finally responded and said not refunding. Ordered the first of November and still not have received. Shut the phone off. "
"We purchased a handheld sewing machine and didn’t receive it. After 8 weeks we sent 6x emails, messages through their website and through PayPal with no response for 4 weeks. It’s the sellers responsibility to post or make contact with buyer if they need more details. Lack of communion from a business that sells is unprofessional. This site should be taken down from Australian searches as they are scammers trying to get money for nothing "
"I bought 2 frames (to assemble drones) 450 mm size, on June 4, 2017.
One with quick shipping with courier and one with slow normal shipment at no additional cost at delivery.
Before buying I did not read these bad (1 star) reviews here, but if I had read them before, I would not have bought it, very probably.
I came back here now to say my experience and counterbalance these negative ones of 1 star.
I have received the 2 frames, the first after 6 days, the second after 22 days (but it could be delivered 3 days earlier if the local Italian Post Office had been more efficient, not keeping the package in his office on Friday and Saturday, to save on car exits, for 3 days in the week!).
So, all right, the quality of these two frames are excellent, (SAGA 450 and L450) there are only some differences in colors for some parts respect the photos published on the site, not matter, is even better so, and the most important thing is that the overall quality of every single element is amazing.
The parts were protected well enough in the packaging of the first frame of one seller and very well for the second frame of another seller.
What is, or seem, missing, or is extremely lacking in the site is a communication between the parties and low quality of the pictures attached, but is possible to download them and have a better resolution.
No instructions, no paper info received with the frames (kit partially preassembled) but is not difficult at all, need only to take a look to the downloaded pictures and the work is pretty simple, no need to be engineers or experienced technicians, can be done by a child.
So you just you have to wait and hope that there are no problem with the merchandise after delivering, but, being able to pay with PayPal, I do not feel at risk of fraud.
Will I buy again on the Thanks Buyer platform?
I really think so, what I bought, did not find it elsewhere, either on Banggood or AliExpress, just to name two, and the catalog is surprisingly broad.
Conclusion for me:
It's GREAT!"
"i am new customer i just log to this account and order over 130$ parts waiting more than 25 days i complain to paypal but paypal cannot help me i contact my bank they still work on this company thanksbuyer.com never respond to my 22 mails "
"Keep away from this seller.
No info on the site regarding the order.
No way to contact the seller.
I did hundreds and hundreds buy on internet whithout any problem
except with thanksbuyer.
They can say thanks to the buyer !!!!!!!!!!!!!!!!!!
as they cheat him."
"Ordered ,paid in full.
No progress after 5 days. (Items listed in-stock)
Tried contact via emails (3x) and nil reply.
Contact via Ebay store with a sale inquiry, replied promptly .
The moral of the story is, after they have your money, they don't want to know you.
Advice many to stay away on various forums."
"very bad custom service with no feedback, damaged items!"
"Generally speaking, it is ok to buy from www.thanksbuyer.com, The product was exactly as described, excellent product and excellent seller. I bought this on April, takes 12days to US via china post, http://www.thanksbuyer.com/3-axis-gimbal-controller-32bit-alexmos-brushless-gimbal-stabilizer-for-fpv-brushless-gimbal-and-handheld-gimbal-28923, include board, case, two imi with flight case,it is good"