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1/5

2023-04-11

avoid at all costs

"I had cancelled an order just as they sent an email stating the the lens would not be covered by Nikon and the package would come unsealed. Then i read their reviews they were terrible now i will explain my issue.
Thankfully i paid via Paypal as they are now refusing to issue the refund unless i close the case with Paypal how cunning is that. Elaine promised the refund and now is refusing. When i eventually get my funds back i will use E-Infinity Online Camera Store to get the lens if you want an easy transaction buy from E-Infinity.
T-Dimenision could learn from them how to treat customers. This is a scam company that's happy to take your money and attempt to keep it disgusting people.
"

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5/5

2022-05-05

Best shopping experience with T-Dimension

"Bought the Samsung Galaxy S22 phone, they replied to all my emails promptly and the phone looked as its described."

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1/5

2021-09-10

Return policy is a joke

"Lens I ordered arrived 1 week later than expected. I would need to pay £126 to return it (£69 - 10% restocking fee + £57 - Postage and handling charge). Joke. Stick to Amazon."

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1/5

2021-06-04

the company is cheating

"Ich habe bei diesem Händler ein Galaxy S21 mit Snapdragon bestellt. Die Bestellung habe ich vor fast einem Monat aufgegeben. Leider habe ich bis heute nichts erhalten. Laut Sendungsverfolgung wurde das Paket nicht bei DHL abgegeben, nur elektronisch gemeldet. Also das Paket ist "verschwunden". Der Häbdler weigert sich mein Geld zu erstatten. Ich habe den Paypal Käuferschutz mit einbezogen. Wahrscheinlich benutzt der Händler fake bewertungen. Ihr solltet definitiv die finger von lassen !"

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1/5

2021-04-04

no luck at all

"Unbealivable, they want to check utility bills and I have them included in the contract so no chance at all to buy a camera, I sent them my passport scan + a letter + a screen grab from my bank account, and in the meanwhile they have almost 2k£ I paid them. Can't believe"

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1/5

2021-03-20

fake sellers information steelers

"delays and lies to gain information. seller constantly delays shipping as more and more information is requested to meet shipping criteria. avoid like the plague!"

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5/5

2021-03-12

Great camera, works perfectly without any problem

"I have bought a lens and another camera. Their service is fantastic and I would recommend them to everyone.

Although the shipping time is longer than expected, I prefer to wait for the package during this hard period.

Finally, I received a package yesterday without any problem. Thank you so much.

I recommend other buyers to wait for the package as their price is really cheap in the market and the customer service is really good.
"

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5/5

2020-10-27

Good Price and Customer Service

"Samasung Note20 is very cheaper, Good service. Highly recommended"

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5/5

2020-07-19

Great service

"ordered a new mobile phone. Received, well packaged, in original sealed box within 7 days of order.
Good company, will certainly use them again
"

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1/5

2020-05-27

Identity thieves alert

"Identity thieves alert. require always proof of identity.
In many cases, proof of work and other identification information are also required.
如果你是中国人, 除了身份证明他还会额外要求你提供工作证明. 100%国人歧视.
"

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1/5

2020-05-22

Don't bother

"the website says 1 to 4 business days for delivery. A work week later and they still haven't posted it. A complete waste of my time and I don't recommend them to anyone. They're also based in China, shock."

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2/5

2020-02-20

Choose your payment method wisely

"I bought a watch which broke after a few hours of normal use. Need not be a problem if it is handled correctly.

However, the return was not handled correctly. They asked for some troubleshooting, which I understand. User mistakes cause a lot of unnecessary returns. In this case I was asked to do some resets, make a video. Then more resets. And so on.
Eventually it took an escalation through PayPal to get them to take the watch back.

Two stars because they kept answering to communication at least.
"

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5/5

2020-02-19

Great service. T-Dimension Perfect!

"After entering details for my purchase of a lense, I thought I'd be waiting until the following week before it arrived saying 3-5 days, It was the cheapest on the internet, I saved over $700 and couldn't believe it arrived as early as it did.

Packaging was excellent and the lense was very well looked after because of it.

I couldn't be happier, best service yet.if 6 stars were possible

https://www.t-dimension.com/de_en/

Good Job!
"

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1/5

2017-10-25

Paid several thousand dollars for lenses that were never shipped

"I purchased two new Xeen lenses from T-Dimension for approximately $3200. I was told that the lenses weren't in stock and that it would take 2-3 weeks to fill the order. After holding off production of my film in order to let the lenses ship, they abruptly told me that they were no longer able to dropship the lenses from their manufacturer at the price agreed upon. They offered no purchase alternatives and bought Xeen cinema lenses that I can't use now. Strongly recommend looking elsewhere if you're looking for a legitimate seller of camera equipment."

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5/5

2016-08-28

Very Happy Customer!

"I've bought several camera and related items from T-Dimension now, and have found them really easy and great to deal with.
Good prices, they always ship fast and package well.
I will definitely keep using them
"

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