"I ordered from them through their Stumps Party online store for a couple of years as they carried a specific resin place card holder frame that I sold in my business. Their price couldn't be beat and my orders were fulfilled correctly. Their product allowed me to make significant income in my business. I now use a similar product from another supplier. I was sorry to see they closed.
"
"I ordered our homecoming crowns and sashes and was supposed to be delivered the day before our homecoming and tried to call and email and got no response. I never received and confirmation email that my order was shipped. Here it is homecoming day and still no crowns or sashes for the winners of the court. I will not be ordering from them in the future."
"I have ordered multiple orders this last time , there is no telephone number where you can contact them at just emails and Customer Service chats which they do not reply to your problem , i’ll order a personalized banner for my nieces graduation June 8, 2021 still haven’t received it also I ordered some personalized glasses best mom of the century 6 of them was broke , also in June I ordered 40 gift bags and never receive them never contacted me back about my orders this is a legitimate company I’ve never had a problem with my orders ... but on these orders it was multiple things and only received part of my order not the full order"
"It must be a front to steal your money. They stole mine.
DO NOT USE THIS WEBSITE!!!!!!!!"
"Placed an order and it never shipped. I’ve tried to reach out for weeks. It’s been almost two months and still no response. No package. Don’t order from here. "
"If you do not believe me check out their "Chat Live" feature. No one will answer... EVER. they will however, take your money"
"I'm not sure what is going on but, I ordered 3 times and exepedited my shipping. I never received any of the orders. No one answers the phone. The message says go to chat and then chat is down 24/7. It says to send email at bottom and no one ever returned any messages. I think they are filing for BK and are trying to get customers money because these people are not sending out orders!!! Beware DO NOT ORDER FROM THESE PEOPLE!"
"Horrible! If I could give a zero rating, I would. I placed an order in March for our prom which was in mid-April. It is now almost May and I still have not received the product. I have emailed three times - no response. I have called and sat on hold for hours for one of their "amazing" customer service representatives. I don't think they exist. No one ever answered the phone.
Run. Don't walk. Avoid like Covid-19."
"We ordered 30" cardboard dice, which already have a perforated crease every 30" in order to fold them and form a square. But instead of folding these on that crease for shipping, the sections of cardboard were folded 4", 6", or 12" from each existing crease, which means there is an extra crease on EVERY side of each dice. This really takes away from what otherwise would have been a fine product; it looks very sloppy and seems extremely ill-thought out. There was also a "rush" shipping amount of $300 added; the items were needed one week after ordering, and were only being shipped from South Whitley, IN, to Fort Wayne, IN, so that amount seems quite excessive. At least for that amount, we should have been able to expect the items packed in boxes that fit them properly. "
"I recently purchased a pinata and other party items from Stumps. The shipping was quick and when the product arrived it had zero damage. I would recommend Stumps for any purchases. "
"they have all kinds of cool stuff, and I bought 2 metal balloon arches, the description said it was 9ft high,9 ft wide and 1 ft wide, but the picture had a bunch of balloons on it so you can't see the frame. when I got the frames I noticed right away it was not 1ft wide but a single bar with many attachments to make one single piece,and 2 heavy weights...I thought I'd assemble it anyway to make sure it was one foot wide...the skimpy flimsy tiny legs are worthless,they can't support the weight of the frame and the frame is not 1 ft wide at all! is only a bunch a pieces that you put together to make one single bar. I called customer service to complain about the false advertisement,and they said I had to pay the return shipping if I wanted my money back, I told them they should pay it not me,since they misled me,they said they can't ,I said the boxes are too heavy and shipping would be expensive.
I won't buy anything from them again. If that was my mistake then I'd understand to pay but not if they false advertise.
I will most likely sell them on a yard sale."