ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-12-17

"Service was outstanding. I rarely do online chat customer service, but did so and they answered right away. I asked for more info and they emailed me the next day. Email were prompt and courteous. Their prices were lower than others on a Burton glove (by 20%) that I was looking for. Shipping was prompt with UPS. In short, I will be buying from this store again. They apparently are a family owned business in CA, and the attention to detail and customer service is tops."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2010-09-28

"quick and darn easy. rather than play Easter Egg Hunt i got online with on-line chat and asked for what i wanted. The person behind the curtain supplied me with a link and then it was off to checkout. FAST. (OBTW, the prices were comparable if not slightly less than other sites, free shippng included)."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2010-09-20

"I was searching for an exact match to a Burton pack that got munched by my dog. I was delighted to find the exact pack and ordered it. Unfortunately, the pack was out of stock even though it was on the site. The folks at snowboards for sale got right back to me and offered me another bag at the same price. Great and prompt service so far. Based on the reviews above, I'm sure I'll be very happy with the replacement bag!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2010-08-20

"Couldn't be any happier with my first purchase from snowboards-for-sale.com. Customer service was extremely nice and helpful. Next time I need anything I know where to look first!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-08-01

"I have purchased from many online websites over the years. This one is by far the best. When i put my order in i was expecting it to ship next week for it being a friday afternoon but it shipped minutes after i ordered. I was shocked. This website has all the good brands and very good deals. I will definitely be a returning customer. :) "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-06-16

"When our order arrived it was not the same as the picture displayed on the web. FANTASTIC customer support! Prompt reply to my email enquiry and the problem has been resolved. My confidence with internet shopping was rattled but now completely restored with great backup customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2010-03-03

"I'm a DOD civilian working for the military, living in Germany. Everytime I tried to buy from the "snowboards for sale" web site, there was several errors that kept coming up, which was preventing me from making my order. I contacted their customer service online and he fixed the problem right away. (AWSOME!!!!!!!!!!!!!!!!) I'll be a long time customer from here on out. YOU GUYS ROCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-24

"This is a great company to work with. Good prices and excellent customer service both during and after the sale. We had a warranty issue but the manufacturer was out of stock so Snowboards sent us the replacement item from their inventory. That's good business. I have 3 snowboarders in the house and we will look to this seller first!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-02-24

"Best online snowboard shop around with the lowest prices. Used the online chat feature to help me make my purchase. Fast and friendly, they helped me pick out everything I needed. Since I live in the same state, I got my order the very next day. Thanks Snowboards-for-sale.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2010-02-03

"Every other site I tried to order my Burton items from, including Burton's very own store, has up to a 48hr processing time before they ship your items.

That's when I found snowboards for sale..Here's why snowboards for sale is awesome .. They keep track of their up-to-date inventory, offer fair shipping prices(sometimes reduced depending on total cost of order), and key point, they clearly explain their shipping policies, AND before 2PM PSD they ship your order out the SAME day ..

Very impressed with snowboards for sale prices/inventory/shipping turnaround, very sad to see they even beat Burton's own warehouse!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2009-12-29

"Great customer service through the online chat, fast and helpful! Thanks again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2009-10-21

"I Visited this web page to buy a roof rack after giving all my payment information I was going to be charged shipping for an order that was supposed to have free shipping. I clicked the live chat button explained my problem reloded the confirm pahyment page and everything was fixed. This site has excelent inventory and prices.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-11-27

"The whole process was great. Online ordering was clear and simple. My order’s shipment tracking information showed up right away. You can log into the website after placing and order to re-print your invoice, place another order quickly, track your shipment, etc.

Fast free shipping (with tracking!) + cheap prices = awesome!

I called into customer service just to make sure they were legit, and yep, somebody answered right away and answered my questions. I found them through Google's product search; they had the lowest price for the product I was looking for (significantly cheaper than other stores). I was a bit afraid I wouldn't get a legit product, but it's 100% authentic, brand new, works just as advertised. I'm very happy.

I had an issue with the size of the product I ordered (I ordered a small size when I really needed a medium, didn't realize until I tried it on). Exchange process was 100% hassle free; all done online. These guys rock! If I need another product that they sell, I’m for sure going to check them out again. With prices like they have, the fact that they have the product in stock and ship it out right away (the same day when I ordered initially, and same for the one where I did the exchange), AND it’s free to ship it to me? How can you go wrong? ;-)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2007-12-19

"As someone who does 90% of their personal shopping on the internet, I would say that Snowboards for Sale is amongst the top couple of online merchants I have ever dealt with. Very personal service with prompt follow-ups."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-12-14

"I ordered a helmet from them back in October and then changed my mind because I wasn't sure if it was the one I wanted. When I contacted them, they recommended another one for me. I did some research and then changed my order to the Burton R.E.D. Audex helmet, and man I love it. Super great, knowledgeable recommendation. These guys know what they're doing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges