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1/5

2022-11-06

I would give zero if possible

"I paid more than $4000 for a Pronovias wedding dress in the store in New York City. The charge includes the wedding dress, rush fee, and tailoring fee. However, the Pronovias staff in NYC did not let me know the dress needs multiple time tailoring, even if they know I live far from New york city and it is not easy for me to come to your store. During the first tailoring, I was told that the tailoring can not be finished and I have to come back again. Because my wedding day is approaching and I have no time to come to NYC again, I have to take the unfinished dress to my home and did further tailoring myself.

So if you want to cause trouble to your wedding schedule, and pay more time and money to deal with all unexpected troubles, please choose the store.
"

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