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Product & services pricing
4.69/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.38/5
Customer service:
3.75/5
Return/Replacement policy:
4.38/5
5/5

2024-04-10

Clenched well & effective

"My purchase of Native Pup Christmas Dog Collar was nice deal. Adjustable & attractive."

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5/5

2024-02-22

My dog has much better mobility

"My dog has much better mobility now that we are using the daily defense drops. Thank you for making this product affordable."

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5/5

2024-02-08

Amazingly done!

"Amazingly done. The customer service was perfect, they verified the proof before sending to print. We couldn't be happier with the results."

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3/5

2023-12-21

I am happy with the finished product

"I am happy with the finished product, however, I didn’t appreciate the fact there was no way to track the order. I reached out via email, but never heard back. Someone did call me and said that they did respond to my email - I just never received it."

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5/5

2022-08-04

Recommended seller

"Quick Delivery, Well Packaged, Good Quality, Lovely product! Awesome product! Fast shipping! Perfect as always, thank you!"

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5/5

2021-09-05

Excellent place to shop!

"I said "Wow, that was fast!" when my package arrived quicker than expected. Best price I could find online and super easy to shop for my pet's favorite treats!"

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5/5

2021-08-31

Professional, accurate

"Great price, Fast Shipping, Good quality and the purchase was easy.
"

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5/5

2021-08-20

Perfect

"Received the properly ordered item on time. They never let me down."

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1/5

2019-08-21

Beware- fraudulent listings, terrible customer service

"This company is shady. Outsourced customer service (India I believe) that will do nothing for you, fraudulent descriptions of their products to mislead consumers, and everything is overpriced. Trust the many reviews that can be found......buy elsewhere "

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1/5

2019-06-22

Scam. Stay away

"They advertise fast delivery until you complete your order. The CS number is not their own. They say they are Fast Media. You cannot be connected to a person at Petocart. They don't exist. Definitely not located in US. Could not tell me when my item would be delivered. However the credit card was immediately charged. Called and emailed next day to cancel purchase. Kept being told next day credit card would be reversed. Took about 10 days"


5/5

2018-11-13

Amazing experience!!

"The experience with Petocart was amazing! There are a lot of products available and there is a lot of variety. The delivery was done on time. I would recommend for buying from this website.
"

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1/5

2018-05-17

No Promised Tracking number/Poor overseas customer service.

"BUYERS BEWARE!!! I haven't been informed of any tracking number after several days of ordering my product. I called and the overseas (hard to understand) representative refused to cancel my order stating it was already shipped. He could NOT provide any tracking number. He claimed it was being shipped by USPS. United States Postal Service's tracking numbers are valid the minute you print them and place them on the package. I was also not able to see my purchase history or order status on their website. He said there was nothing he could do about that. I had the chance to order a comparable product on CHEWY.COM, and they have TWO day shipping. It was a mistake to use this company instead. I will NEVER shop here again, and I have posted my disgust on Facebook as well. I will go back to using CHEWY.COM from now on. Best of luck people... "

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1/5

2018-02-19

Horrible customer service

"They sent an tem that was misrepresented in the description. I wanted to exchange it and it was nearly impossible to contact customer service. When I finally got someone on the phone, I could not understand what they were saying. After several attempts trying to explain the problem the customer service person started yelling at me. I will never order from them again!!!!!"


1/5

2016-10-14

Scam!

"Complete scam. They will take your money and not ship your item. They will give you a fake tracking number so it makes it look like your item has shipped then they will give you the runaround for three weeks by claiming they are looking for your item."

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