"I'm running an older bike, a 2006 Triumph Speedmaster. But OEM parts are still available, thankfully. Chase down the part number, Cross Country will find it for you. Thanks! Shout out to the parts department."
"I have ordered OEM parts from Cross Country Cycle several times. They are my go-to when I need to look at a part diagram to identify a specific part number, especially when it's a one-off small piece like a rubber gromet, specific clip, etc. Parts are always ordered and shipped quickly."
"Pricing was good, parts in stock, allow ten days for west coast orders. Felicia sent updates at each stage of order/delivery. Will likely use again.
Note to vendor, charge $1 more shipping and use USPS Priority, I would have had parts in two days. :) "
"Everything went A-OK, with good communication, right parts, shipped promptly."
"I’m performing a valve adjust on my Triumph Triple and need some Triumph specific engine tools. After an extensive internet search using multiple platforms, I found Cross Country Cycle. Their website indicated that they were able to source the tools I needed. Within a day of initiating the order, Cross Country Cycle emailed me confirming that order was received and as soon as all the items are available, they will be shipped. Let me tell you, that the communication from Cross Country Cycle is better than most, Chris and Felecia were on top of informing me of the status of my order. Within five days I received the items in perfect condition. I will be doing business with Cross Country Cycle in the very near future. "
"I've ordered parts here several times and always had an excellent experience. Prompt hassle free delivery of parts every time. On one occasion there was a problem with Triumph with the part number not matching the part I needed. Cross Country parts person contacted Triumph and got me the right part. You have to appreciate that kind of service. "
"The communication by Felicia was great. The price was also great and relatively quick deliver for a part that came from overseas. Bought from them before and will continue to support the business. "
"I travelled a long way to purchase a motorcycle from CCC. I also purchased luggage at the same time and had them shipped to my home. The initial bike and accessory purchase experience was so good I decided to order a heated seat switch for an aftermarket seat. The parts team confirmed the part was what I needed and it was delivered in a timely manner. I'm very pleased with the parts team! I'll continue to order from them as needed even though there are closer dealers."
"I should not be as happy as I am - spending money on replacement parts is not a great investment but when the service, attention to detail is perfect, I can't help but smile. "
"As of today, I have not received the parts"
"All Good! Good price, fast shipping. Customer service A+ when I called to check on Status."
"Their online parts process is seamless and their follow up emails including the status of your order is perfect. I’ll be back for more Triumph parts again!"
"I did ordered a clutch lever and it arrived fast,
Well I live in upstate NY.
I like the fact that the part I ordered is for a 1995 motorcycle which is hard to find.
Great experience!"
"Bought highway bars for my Rocket 3 , they sent half . Every time i call they transfer me to a recording. Even emailed with no reply. So far not happy. Will be contacting PayPal to see what can be done to recovery my money "
"Cross Country Cycle Parts is my go-to solution when I need parts for my bikes. For starters, they make sure the parts I ordered actually fit on the bike, and once confirmed, they keep me well informed about shipping and delivery. A fantastic vendor."