"I WAS LOOKING FOR A GYM MAT AND FOUND ONE AT AMAZON AND ANOTHER AT ORBRING.COM. I CALLED BOTH OF THEM AND AT ORBRING CAROLINE TOOK THE CALL. DURING ORDERING I FOUND OUT THAT THEY WERE IN HOUSTON WHICH IS LOCAL. I ASKED THEM IF THERE IS A DISCOUNT, SHE STATED THAT THE SHIPPING IS A LOT ON THESE MATS. I ASKED IF I CAN PICK IT LOCALLY SO THEY DO NOT HAVE TO SHIP IT TO ME AND PASS THE SAVING ON OR SHARE. SHE AGREED FOR A 10% DISCOUNT, WHICH WITH THE TAX WOULD BE THE SAME COST. I AGREED AND WAS THERE TO PICK IT UP. NOW THERE WAS ANOTHER PERSON RYAN WHO WAS DEALING WITH ME. THIS PERSON HAD TERRIBLE ATTITUDE FROM THE BEGINNING FOR SOME REASON I DID NOT UNDERSTAND. HE WAS ON THE COMPUTER AND THEN HE STATED THAT THE COMPUTER IS NOT WORKING AND THE SYSTEM NEEDED TO REBOOT. I ASKED HIM IF HE CAN SEE THAT THE MATS WILL FIT IN THE CAR, HE FIRST LOOKED AT THE CAR AND STATED YES, THEN HE CAME OUT AND STATED NO BUT LATER HE STATED THEY WILL FIT. THE COMPUTER SYSTEM KEPT ON REBOOTING AND HE HAD TO KEEP PRESSING ENTER KEY WHILE THE WINDOW XP WAS REBOOTING, (TERRIBLE SYSTEM) PROBABLY A VIRUS. AGAIN I ASKED HIM IF HE CAN CHECK IF THE MATS WOULD FIT AND BRING ONE TO SEE WHILE THE SYSTEM IS REBOOTING. HE STATED THAT I HAVE TO PAY FIRST BEFORE HE WILL BRING THE PACK TO SEE IF IT FITS. NOW THIS IS A WARE HOUSE AND NOT A RETAIL SHOP BUT THEY DO RETAIL BY APPOINTMENT ONLY. THEY HAVE TERRIBLE ATTITUDES AND MISERABLE SYSTEM THAT I WAS AFRAID OF ORDERING FROM THEM AS WHAT WILL HAPPEN IF THE MATS THAT ARE IN A PACKAGE, NOT GOOD OR RIPPED, NOT STITCHED WELL ETC. HOW WILL THEY RETURN AND GET A REFUND. HE WAS NOT WILLING TO SHOW ME THE MAT THAT HE WAS GOING TO SELL ME WITHOUT CHARGING ME FOR IT. I TRIED TO PUT THIS REVIEW ON THERE TESTIMONIAL PORTION OF THEIR WEBSITE BUT IT IS SELECTIVE AND THEY HAVE TO "APPROVE" OF IT, SURELY WE ALL UNDERSTAND.
BE VERY CAREFUL WITH THESE WEBSITE SELLERS AS YOU CAN GET INTO MAJOR TROUBLE AND HAVE NO RECOURSE FOR YOUR GRIEVANCE. BUY FROM SOMEWHERE LIKE AMAZON, EBAY OR SOME ACCREDITED STORE WHERE YOU HAVE SOME RECOURSE IF THE SELLER TRIES TO RIP YOU OFF. PAY SOME EXTRA FOR THE PEACE OF MIND."