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1/5

2004-12-06

"Purchased in 1-14-01 had to use 2003 above. STAY AWAY FROM THIS COMPANY AT ALL COSTS unless you want no support!!
I bought their OCR 4.0 from them in 2001, from a reseller for them. I lost the serial number recently, and emailed them for a replacement, with my order number and email and everything. They refuse to give another serial number, and say I have to rebuy the program from them....THis is one of the most blatant examples of bait and switch and crooked dealings ever...I WILL be filing with the BBB also. below is their response to my request...
"Based upon some web research the original company that your downloaded
the software is out of business with no one handling their assets.
NewSoft is unable to offer a replacement serial number for the software
since it was purchased from a 3rd party company more than 2 years ago.
At the present we can offer you a 10% discount on OCR Pro 4 if it is
purchased from our customer service department at ***-***-**** x100.



Also the software can be purchased from the NewSoft online store at
http://www.newsoftinc.com ; "


It would follow the normal STRAIGHT dealing that if the software was put out by Newsoft, then they should be able to replace the serial number, no matter where it was purchased from. These guys are crooked from the word go.....t
"

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