"I ordered $350 worth of parts and when they arrived one part was completely wrong. I contacted support through the chat function on their website and asked for a return authorization. Hector gave me the address to return the wrong part to and promised that they would refund the return shipping. They received the return 6 weeks ago, but after 4 emails they have not responded to my request for the refund. I have the transcript from the chat to prove it but they just won't answer my emails. Businesses that cheat their customers won't stay in business long. "

"Myswedishparts.com sold me genuine Volvo parts at a fraction of the price the Volvo dealer wanted and Hector is always very helpful and knowledgeable. I purchased a new oil trap online and Hector called me to let me know there were some other parts needed that I didn't order. Thanks to myswedishparts.com I saved money and time by getting all the parts I needed."