ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.97/5
Chance of future purchase:
2.77/5
Shipping & packaging:
2.61/5
Customer service:
3.25/5
Return/Replacement policy:
1.72/5


2/5

2024-05-01

Best Site EVER for a man of style!

"Ok, so I think this site is the coolest design ever! It gives me the ability to match up the best look! I click on a pair of pants and the site offers suggestions of what shirt would look good with it! That is so cool and I don't have to think about a thing! Like having my own personal stylist!"


Verified
2/5

2024-04-28

Not a great experience

"I had multiple issues placing an order and was forced to reach out to their customer service team which was non existent. Took almost 4 days to hear back from them. Prices and product selection "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-04-25

FINALLY!!! A good payment option!

"I have been looking at this amazing tan coat for a month on myfashionoutlet…and guess what, now I can finally get it! They are offering payment options that finally work for us poor souls with taste that way exceeds our wallets! I am so happy, I am going to recommend all my friends!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2024-04-10

Great shopping experience

"This is the way online shopping should be. Clear, informative site, easy ordering & rapid confirmation of an excellent, fairly priced product"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-04-07

Long Order Processing

"After placing my order before noon in the middle of the week, I was expecting my order to process and ship same or next day. That was far from the case. It took over 4 days before my order was even packaged and a shipping label was created. All other aspects were great but took to long to even box up the items. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-04-07

Left Unanswered

"I tried to get customer service through a phone call (sat on hold for 30 minutes) and by online chat (never got a response). You really need to improve customer service"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-05

Wish there was more variety in your offerings

"My husband & sons love your products. I have been buying them for years. The one thing that may cause me to not buy them is that I am looking for 28 inseam for my hubby. He is shrinking as he gets older, and the legs are too long on 30’s."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
4/5

2024-03-28

Sent wrong shoe!

"They shipped the wrong size of shoe. The shoe inside the box was not the size as was indicated on box. I still had to pay the return shipping."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2024-03-11

Repeat Customer -- or so I thought!

"I have been a long time user of MyFashionOutlet products. The website was very frustrating this time. I tried to log in with my account information and it said there was no account associated with that email. So, I tried to make another account using my email and the website said there already was an account with that email. Spent a great deal of time trying to find what I wanted. Many times it was not in stock in my size. Website randomly reloaded at times dumping everything that was in my shopping cart. Finally made it through checkout the next day. Going to call tomorrow and see if I can get this purchase added to my account with some credits for my trouble. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2024-03-05

Shipping needs work

"The cost of shipping was a bit on the high side. Interesting to see this because of how the world works online these days with some many merchants offering free shipping. The processing time for orders to be shipped is also something that needs works. Took almost 9 days for me to receive my order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
2/5

2024-02-29

It was…..alright I suppose

"No matter when I visit the site, they are always out of stock with things my size (small) or specifically the Oxford Parka in Military Green and impossible to find out when they’ll be back in stock. Other then that, love it."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2024-02-20

Customer service fails to follow instructions

"I asked for my order to be shipped in cardboard boxing for multiple orders in the notes, and they failed to follow instructions. They're plastic boxes dent every time and ruins my items, why give the option of notes if they're not going to listen to their customers?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-02-16

Shipping Options

"The shipping options available during checkout were great. Pretty much any option is avilable all for reasonable cost. Although most places online offer some sort of free shipping the cost was reasonable and with the different methods/speeds available it was worth it. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-02-11

Wish there was more variety in your offerings

"My husband & sons love your products. I have been buying them for years. The one thing that may cause me to not buy them is that I am looking for 28 inseam for my hubby. He is shrinking as he gets older, and the legs are too long on 30’s."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
2/5

2024-02-07

Best Site EVER for a man of style!

"Ok, so I think this site is the coolest design ever! It gives me the ability to match up the best look! I click on a pair of pants and the site offers suggestions of what shirt would look good with it! That is so cool and I don't have to think about a thing! Like having my own personal stylist!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A