ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
1.88/5
Shipping & packaging:
1.50/5
Customer service:
1.81/5
Return/Replacement policy:
1.25/5

Verified
1/5

2024-04-29

Bittersweet Experience

"I had a bittersweet experience. The shipment was fast and the condition of the package was very good, but I had the problem with the product. It came damaged so I notifyed customer service of the incident and they said they would send me a new one. As I still do not have it and I do not know if it will come again defective, or not."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2024-04-26

All things good

"Was lured in from an Ad on Instagram. Pleased to see that I did not fall for cheap bait. The website was quality and the experience to find the perfect product was fantastic. Great store. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-04-20

Long Order Processing

"After placing my order before noon in the middle of the week, I was expecting my order to process and ship same or next day. That was far from the case. It took over 4 days before my order was even packaged and a shipping label was created. All other aspects were great but took to long to even box up the items. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2024-04-19

Not sure you want to hear this…..

"Just anted to say that your site is just plan silly! You should offer to translate sizes to UK!! I had to go off your site to search and find out what to get that equates to my norm. Take your visitors into account and stop thinking we all live in one country!"

Detailed Review Benchmark + -
Overall customer service

Verified
2/5

2024-03-29

Customer service fails to follow instructions

"I asked for my order to be shipped in cardboard boxing for multiple orders in the notes, and they failed to follow instructions. They're plastic boxes dent every time and ruins my items, why give the option of notes if they're not going to listen to their customers?"


Verified
2/5

2024-03-06

HORRIBLE

"My order never came! I email you guys and call but you never Answered. I would expect some sort of correspondence around this….as I've spent my hard earned money. Will someone please reach out to help me?"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2024-02-09

Almost great.

"I have ordered a lot from them. Most items are really great. I had one issue with a strap missing from the dress but aside from that everything else is of great quality and worth every penny. I didn't want to return the dress because of the hassle and all. "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2024-01-01

Repeat Customer

"I frequent the MyFashionOutlet site to see what is new and trending. However, this most recent experience was met with some issues. Took a few times to get my account unlocked so I could make a purchase. Not sure if this was a bad day for their site or what. Usually no issues like this. Once those issues were resolved everything was normal and I was able to make my purchases without any issues!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service

Verified
2/5

2023-12-27

It was…..alright I suppose

"No matter when I visit the site, they are always out of stock with things my size (small) or specifically the Oxford Parka in Military Green and impossible to find out when they’ll be back in stock. Other then that, love it."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service

2/5

2023-12-22

Shipping Options

"The shipping options available during checkout were great. Pretty much any option is avilable all for reasonable cost. Although most places online offer some sort of free shipping the cost was reasonable and with the different methods/speeds available it was worth it. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
1/5

2023-12-16

Best Site EVER for a man of style!

"Ok, so I think this site is the coolest design ever! It gives me the ability to match up the best look! I click on a pair of pants and the site offers suggestions of what shirt would look good with it! That is so cool and I don't have to think about a thing! Like having my own personal stylist!"

Detailed Review Benchmark + -
Overall customer service

Verified
1/5

2023-12-15

Dissappointed by shipping process

"The shipping cost was much higher than I expected and it took over 6 days to arrive even though I paid for 3 day shipping. Dissapointed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges

2/5

2023-11-17

Awesome ordering experience

"Their site is very easy to navigate - I found what I was looking for so quickly! I also love their dress selection… everything is cute!"

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

Verified
1/5

2023-11-07

Shipping needs work

"The cost of shipping was a bit on the high side. Interesting to see this because of how the world works online these days with some many merchants offering free shipping. The processing time for orders to be shipped is also something that needs works. Took almost 9 days for me to receive my order. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2023-10-22

Great shoe selection

"Hard to find nice heels that I love, especially since I wear a size 5. To make things worse I'm very picky when it comes to heels. MyFashionOutlet has heels that is my size and at a good price! I will shop here in the future! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services