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2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
5.00/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5
5/5

2024-04-26

Nice, easy to wear, and serves its purpose. Satisfied customer here.

"I recently made a purchase with Lordhair, and the experience was fantastic. The website was easy to navigate, and I found a hair system that matched my style perfectly. The customer service team was helpful, answering all my questions promptly. The shipping was faster than expected, and the hair system itself exceeded my expectations in terms of quality and comfort. Overall, shopping with Lordhair was smooth and satisfying. I would definitely recommend them to anyone looking for high-quality hair solutions."

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1/5

2023-11-20

Exposed: The Hidden Flaw in Lordhair's Premium Systems - A Three-Year User's Disillusioning Experience

"I have been a customer of Lordhair for over three years and, during this period, I have observed a consistent pattern in the quality and durability of their hair systems, particularly in how they shed hair. This review outlines my experience with their products and the reason behind my decision to no longer deal with Lordhair.

Firstly, it's important to note that I always purchased their premium bespoke systems, which come with a significant price tag. Despite this, I consistently found that the hair systems lasted for shorter and shorter periods, with a peculiar tendency to shed more hair in one specific area. This wasn't a random occurrence but a recurring issue with each system I purchased. Over time, the shedding in this particular area became so pronounced that the system would become unusable in just about two months, despite the rest of it being in decent condition.

To verify this pattern, I kept my old systems and, upon comparing them, it was evident that the area of shedding was identical across all units. This led me to believe that the systems might be designed to have a shorter lifespan, potentially to boost repeat purchases.

When I raised this issue with Lordhair, their response was less than satisfactory. They implied that the damage might have been caused by scratching my head with the system on, a suggestion that seemed unreasonable. It's normal for anyone to scratch their head occasionally, and it seemed implausible that this action alone could cause such consistent and localized damage across multiple systems.

In conclusion, while Lordhair's hair systems may initially look good and provide a boost in confidence, they come with significant drawbacks. The recurrent problem of hair shedding in a specific area, coupled with the high cost and the company's unconvincing response to my concerns, has led me to discontinue their use. Based on my experience, I would advise potential customers to approach Lordhair with caution. There are inherent problems with these products that go beyond mere aesthetics, and I feel that customers deserve better transparency and quality, especially when investing in premium-priced items.
"

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5/5

2022-04-11

Excellent

"Had an issue but Zoey was awesome and very patient!!"

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1/5

2018-12-26

Cheaply made and Dishonest Company

"They charged me 300.00 for a "custom" wig that was supposed to be styled and cut to match photos I had sent them. They sent me a stock wig that was not styled at all. It was cheaply made and hair fell off of it as soon as I opened the box it was delivered in. I asked them to correct this mistake and they said to send it back. Fedex informed me that they provided a false account number and that if I did send it back I would be charge 50.00 (The company is located in China). This company has no integrity and they are dishonest. "

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