"Do not purchase from this company which never returned numerous requests for RMA or other inquiries. I should also learn lesson never to purchase from a company that does not list a phone number."

"DO NOT use these guys. My shipment stopped in NY (I'm in WA), and their only response was that I needed to ask the Postal Service. I did, they told me the shipper had to start the investigation, and my repeated requests to these guys have gotten no response for three weeks."

"The large capacity battery was not compatible with Sony Vaio laptop. I expected a replacement sony battery but this was not.The software driver to override factory settings did not work. There is NO SUPPORT. They do not respond to email and have no phone number. Requested RMA number, no response."