ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2014-11-13

"Ordered hand brake cable which arrived very Quickly. Very pleased with product as was quoted double the price at local motor factors for matching part. Would definitely use Kimber car parts again in the future.

Brian,

North Yorkshire
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-09-22

"ordered brake drums which the website listed as in stock, paid extra for fast delivery as was needed urgently goods failed to arrive, when i phoned i was informed that they did not have them, was never told of this when i asked what would happen next was informed they would try to get them and let me know, this did not happen, phoned back to be told they could not supply, very poor service, dont believe the website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-08-28

"1st time I have had occasion to use Kimber, and from the excellent service I received from placing the order through to completion of the transaction am so impressed, which is why I feel it warrants a five star rating. Well done Kimber!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-04

"Ordered a set of front brake pads for my Audi!
Delivered quickly but package was damaged and resealed by courier!
Upon opening I found two pads damaged!
Contacted Kimber who sent out a replacment set straight away!
And today they also sent me a refund!!
This is the best customer service I have ever experienced and would recommend anyone to shop with Kimber!
Ian
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2013-03-23

"Superb. They had the brake parts for my 22 year old car in stock at a good price.
The Free 3-5 day delivery was spot on at 3 days and they sent text messages to confirm it the day before and the day the goods arrived.
Faultless on-line shopping. I will buy from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2013-02-27

"Great price! Free delivery! Arrived within 24 hours!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-21

"Excellent service ordered tuesday arrived in 2 days"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-20

"Hi,
I ordered a set of brake pads on sunday morning and they
arrived on tuesday morning.
Excellent service and recommended.
C Perrin
(20.11.12)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-10-30

"Hopeless - waited 5 days and then phoned them. Spoke to Hayley who quite honestly is a miracle. How her brain remembers to breathe is a true advance in amoeba science. No idea where my order is, what my order was but I do know the money was taken immediately from my account. They are going to phone me back - lets hope Hayley knows how to dial as well as hold a phone!!! Avoid like the plague !!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-10-17

"i found kimber car parts cheap and affordable but it would be a good idea if you got the delivery on time i payed for next day delivery and 4 days later i am still waiting i have lost 3 days pay from taking time off work to wait for the part and i now have to pay for another mot as it has taken too long"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A