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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
btower
Verified
1/5

2004-07-25

"The item I thought I was purchasing was not what I received.It was not the brand mentioned in the description and did not look like the item in the picture.Shipping was very high for the item I was purchasing and is not refundable. Shipping was fast."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
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Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Overall technical support
N/A
Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Resolving problems
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Overall customer service
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Customer service being trustworthy
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being easy to reach
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
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