ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2023-10-27

awesome

"Easy download, and great costumer service if you have any problems."


5/5

2019-01-25

good buy, nice service

"Ordering was a breeze, and we received our order very fast within the same day. Nothing to complain about they provided good service and good products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2014-08-25

"This company is the best I have dealt with. Very prompt to reply emails, shipped straightaway, time from payment to receive product less than 48 hrs. The software is also awesome – very, very great product and happy customer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-04

"I bought office 2010 download software on a Friday evening, I thought I would get it right away but then I checked my receipt and on their website and it said 24 hours. Someone called me Saturday morning saying they were verifying the order which was cool to protect from online fraud. About 1 hour after I got a phone call from an automated system telling me that the email was sent, I checked and it was there. I honestly can't say anything bad about, for me it was ok."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-03-04

"Ordered a download product, and did not receive the product or download link after a few hours, I over-reacted and submitted a PayPal dispute, I then later received a call from itdirectdeals to verify my order and not too long after that an email with my product key and download. I am a little ashamed to say that I did not read the terms that were right on the product listing and also on my invoice that say that the order processing may take up to 24 hours. I did apologize to itdirectdeals, and immediately removed the dispute from PayPal. They turned out to be a great company to buy from, with the right prices, and great service. I would definitely buy from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2013-11-15

"Ordered downloadable product, received product download link via email a few hours later after calling to confirm the order.

Apparently there is a confirmation process which involves someone calling you before the order is released (presumably to minimize fraudulent orders). Since I was heading out and wanted to ensure that the order was approved for an install planned for later in the evening, I called the web site phone number. The woman on the phone was hard to understand (very muffled), but otherwise the confirmation went fairly smoothly.

Product was available for a great price, installed with no problems at all. Very pleased.

-- UPDATE 12/3/2013

The Acrobat X Pro install stopped working yesterday, is now asking for a valid code or to run as a trial. The code that was sent when I purchased the license is no longer valid. I have contacted the vendor and am waiting for a response.

Have submitted a PayPal dispute just in case I get no response. Stay tuned...
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A