"I made two orders with this company.
- Got the first order, the item is not at all what I ordered, instead of a Modern Bag, I got a Yoga Bag. I don't do Yoga but I travel. Tried to call them several times, got hung up on.
- Never got the second order. They don't answer may phone calls nor my emails.
NEVER AGAIN. THIS COMPANY IS A JOKE.
"I bought two Modern Backpacks as gifts and both were difficult to use because of the design of the zippers. I contacted the company and sent them pictures of the problem. They offered to let me keep the product for a 50% site credit but refused a full credit return. Their response was "All our items are final sale unless they arrived damaged, defective, wrong size or wrong product." If you like what you get you are OK but if you don't its your problem"
"I ordered a BackStretcher on March 26. It took forever to receive (from China). When I got it, it was so small it may have only benefitted a child. It was also expensive >$50 and probably had a cost of $5. I tried to reach seller by phone (no answer, no voicemail), and email (no response) to return it. Thank god I used PayPal. Finally, they responded with an offer to keep the useless device and they would refund me 1/2 the cost or I could return it (my expense-$12). I shipped it and it was delivered to them two days later. Then they refused to admit they received it for the next 10 days ( I had a tracker receipt that it was delivered). Escalated the problem with PayPal and finally received my refund from PayPal (minus my shipping cost) on May 18. "
"I like this site and the quality is much good"
"The TWO PIECE SPAGHETTI STRAPS RED CHIFFON PROM DRESS is a lovely dress from sassymyprom i want you to visit their store for your dress if your order a dress from sassymyprom you will get the best and also their delivery is very fast. Sassymyprom also have varieties of dresses in their store prom, homecoming, wedding dresses, accessories. visit their store to get any type of female occasions dress.
"I had ordered a full body pillow because of my bad back and trouble sleeping. I was able sleep the first night I had it and it is made in the USA (not cheap Chinese stuff like I was suckered in to buying in the past). I ordered at 8AM and they shipped at 11AM that day....it arrived two days later. I have to say I can not say one bad thing about my experience."
"it was a great experience dealing with them"
"I just received my EntireComfort™ PRO Full Body Pillow that was made in the US and I LOVE IT!!! It is so comfy and adjustable I feel like I could throw out all my old pillows! And the best part is its 5 1/2 ft on each side!! Making it a perfect cocoon to snuggle in with my pets! Ordering more pillow cases for it as we speak! Definitely would recommend. 10/10"
"My mom bought an item and lost a charging cord for it. Although it was past warranty they immediately sent her another they had for no charge and no questions after I emailed and told them it was lost. Thank you so much . It made her very happy !"
"Best pillow ever!!! I'm so happy with my purchase, so comfy and great quality.
The shipping was so fast!
Thanks ItFit !!!"
"We were on a cruise last week. I happened to pack my new itFit Bandana Night Camo and headband. I was glad I did! One of the boys got severally sunburned the first day. I loaned him my ItFit Bandana and he loved it. I wore my headband while walking around Key West. It kept the sweat out of my eyes."
Hesitantly I ordered a set earbuds because even though I got easily frustrated with my wired Bose headphones, I doubted the quality of the Bluetooth connection. Obviously, though, itFits SoundPro Wireless Sports Earbuds not only met but exceeded my expectations for I ordered my husband and teenage sons sets! We rock out to country, rap, and Hamilton;) Now, if itFit could only get me tickets to the Broadway showing of Hamilton!"
"I ordered 2 pairs of headphones and after using them for a couple months one pair just kept saying "disconnected". I sent an email and received a response within 20 minutes saying they would send us out a new pair right away!
NOW that is AWESOME customer service!! "
"We ordered 4 sets of headphones and are loving them!! After about 8 weeks one of the earbuds stopped working, contacted customer support about warranty and within 24 hrs they had acknowledged our concern and stated they would be sending us a replacement set!! No questions asked! We received them yesterday.....can't say enough about how much we value good customer service. itFit delivered beyond good......they reached EXCEPTIONAL customer service!! Two thumbs up from this family!"
"I ordered the headphones and the headbands. The headbands didn't slip at ALL and the headphones were great! They stayed in my ears (while most headphones slip out) and the sound quality was AWESOME! HIGHLY Recommend "