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Verified
5/5

2005-05-11

"They had the best price I could find for a 17 inch lightweight LCD monitor, and although I've never ordered from them before I thought I'd give them a try. Their website lists a limited selection but the monitor turned up just fine, packaged box within a box, no visible damage, everything works. Took a while to arrive, (free shipping, no complaints) but no problems so far."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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Overall technical support
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Making decisions on their own
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Being easy to reach
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Resolving problems
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Overall customer service
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Customer service being easy to reach
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Customer service resolving problems
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Overall web site
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Verified
5/5

2005-02-10

"I purchased a CMV CT-520D 15" LCD monitor on sale from iCuePC.com for $169.00 at 9:43 AM CST. UPS Ground shipping was free. They shipped out the monitor on the same day and e-mailed a shipping confirmation and tracking number about 7 hours later.

I recieved the monitor on Monday, the seventh, as expected. There were no dead pixels or any other problems with the monitor.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-02-06

"Purchased CMV CT-520D 15" LCD w/Speakers & DVI and had the product in hand in 4 days. free shipping.
cost $169.00 USD.
Well packed. NEW product. no dead pixels.

PCUSA 7-IN-1 Card Reader w/HUB for $6.00 USD free shipping did NOT have a USB Hub as advertised. Well packed, new product. Had product in hand in 4 days. I brought the descriptoin error to their attention and 6$ was refunded to my card and I got to keep the product. THey updated the description on their website. No hastle, good producs, excellent shipping (free on my two products). they are worth at least 4 stars.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused