ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2022-07-26

Quality Prints & Service

"iCanvas reminds me of the great service days of past. They offer reasonably priced, quality products (our prints were exactly as described) with excellent service (quick shipping & support). The iCanvas Service Reps we spoke to (via email) were super quick to respond, incredibly helpful & demonstrated a "customer first" mentality. To date, we have purchased 5 prints from iCanvas and look to purchase more in the future. VERY SATISFIED CUSTOMERS! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-07-12

Artwork arrived damaged …..

"
Art arrived damaged. I emailed customer service and the problem was handled quickly, professionally and with a kind spirit. Hannah Pelone is a treasure. ICanvas is so lucky to have her as an employee. She is quick to respond, extremely helpful, kind and FOLLOWS THROUGH! Very difficult these days to find those qualities in an employee. Thank you again for ALL of your help.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2022-07-11

Great Customer Service

"I ordered a canvas in a floating frame and the canvas was not attached to the frame when it arrived. I tried to attach the canvas myself but it would not stay centered in the frame. I contacted customer service and they immediately offered to replace my entire order. I just had to send a couple pictures of the box it came it and the canvas. The box really wasn’t damaged but that didn’t prevent them from sending me a new one. I loved my canvas. It looks better than the photos on line! Would definitely order from them again!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-07-09

Exceptional

"The print they sent was a bit too dark. I brought it to their attention and they were remarkably quick and communicative at correcting the situation. 6 stars if I could. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-30

Awesome customer service, and great product. Will definately purchase other product in the future.e

"My package was delayed due to addressing information being incorrect. When I reached out to icanvas the customer service was fantastic in giving me all the information I needed. They immediately shipped out a secondary shipment and and my product is on the way. Fantastic, fantastic customer service and quick to respond thank you again iCanvas"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-29

Great company, excellent customer service

"I am a new customer and have ordered four or five canvas prints. I love the quality of the prints, the colors are so vibrant. When I had a question about one of my orders, they literally replied to my email within one-half hour, if not sooner. I can’t say enough good things about I canvas."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-06-08

Returns

"A Breeze...professional,curious and friendly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-06-02

Transparent Beauty III

"How true it is…this canvas artwork is a beauty! I know it is favored more times than most and it has 2 other companion set. Icanvas lives up to its motto…As for customer support, I want to thank “Cliff” esp. who helped resolve my issue in warp speed. I received a replacement artwork in no time at all…shipping is fast and reliable!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-05-25

Excellent all around!

"Free shipping, free returns, canvases came quickly in perfect condition and they’re beautiful! Ordered one without a frame and one with a frame. The framing looks great! So pleased with iCanvas!"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-05-22

What amazing art!

"What amazing art! I just wish I had more room to display these works. I bought a piece and it didn’t fit the apace I had to work with. After contacting CS , I received a amazing solution, we’re quite pleased and will be ordering more, but after we argue about what the best piece is a bit!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-05-21

Customer service

"Super fast response! When I received the canvas , it fit my man cave perfect!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-05-19

Serenity Canvas Picture

"I would 100% purchase from this company again!! I've never had a company so responsive and quick!!! Thank you again for the great customer service!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-05-10

My third art canvas from icanvas

"My icanvas orders are all gorgeous works of art! They make my apartment feel like home. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-05-03

This is where you need to be

"Customer service is the best product selection like no other. I ordered a panoramic canvas of the California sequoia’s. Absolutely beautiful. Don’t get fooled by the other guys icanvas is it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-04-28

Great product! Great customer service!

"I ordered a wrapped canvas picture. It was exactly as pictured online. I love it. Unfortunately there was a bit of a hiccup in transit and it was damaged. The customer service was the best I have ever dealt with. They were immediately responsive and sent out a new canvas within a few days. I can’t tell you how refreshing, in this day and age, it was to have a company care about your satisfaction! I highly recommend iCanvas…product is great quality, shipping was fast and everyone I dealt with was professional, kind and caring. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges