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Verified
5/5

2006-05-10

"Very smooth transction. I happened to live close to the store location so item arrived on the second day. I ordered battery for my clie S-360. The replacement battery was slightly larger than original and over all a tight fit. But it did fit and working as advertized. I would definitely order again and recommend store to anyone looking for pda or ipod parts.
Beware if you order an inexpensive part, shipping will raize the cost of part to a significant degree.
"

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Overall quality of the company
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Is committed to quality products and services
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
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Customer service resolving problems
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Customer service being easy to reach
N/A
Customer service being trustworthy
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Customer service making decisions on their own
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Overall web site
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Verified
5/5

2005-08-08

"Easy website. One of the parts I wanted was not in stock, so they let me know by email when the part arrived in stock. I placed my order on the 5th of the month and it arrived on the 8th. Everything was in perfect order and I followed the on-line directions for the repair and now everything is working at full speed."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-17

"I ordered a replacement palm m130 screen, and I received it in 3 days. Ordering process was nice, packing was great, and the screen was perfect. This is THE ONLY place to order palm and other PDA parts. They rock!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-04-16

"I purchased a glass digitizer for a Dell Axim X5. Placed the order Monday the 14th of April, it was at my doorstep on Wednesday the 16th. (This was with just regular shipping) The part was fairly easy to install, instructions on the website were mostly correct, and the PDA is working better than ever. THANK YOU!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability