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Product & services pricing
3.75/5
Chance of future purchase:
3.59/5
Shipping & packaging:
3.13/5
Customer service:
2.27/5
Return/Replacement policy:
1.98/5
Featured Review



Verified
5/5

2024-04-22

Good Price for genuine sub zero parts

"needed light and fan switches for 7000 series retrig. section. Perfect replacement . "

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Verified
5/5

2024-04-16

Everything In The Transaction Went As Expected

"Nothing negative to say about my first transaction, but I was happy with it."


Verified
1/5

2024-04-16

No service

"Tried contacting Genuine Appliance Parts by phone and e-mail about a part they shipped. They did not answer their phone or reply to multiple e-mails. "

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Verified
5/5

2024-03-25

Arrives quickly and worked!

"Very easy to do business with!"

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Verified
5/5

2024-03-24

Fantastic, Reliable, Expert Service!

"We are more than thrilled with the service we received from Genuine Appliance Parts. They saved us thousands of dollars by fixing the oven control panel which my husband then installed. The oven works again and the display panel, which has been dim for years, is bright! Plus the company offers a guarantee on their work. We truly couldn't be more pleased with this repair."

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Verified
5/5

2024-03-23

Best Price that I found

"First time customer, ordered from here, because they had great reviews and the prices were 1/2 of what the competition was asking. Shipping was fast and the genuine part solved the problem."

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Verified
5/5

2024-03-19

Ice auger motor

"Part was exactly what I needed and fit like the original. Nice to have the ice auger working again!"


Verified
5/5

2024-03-12

Rebuilt oven circuit board

"I had Genuine Appliance Parts rebuild my discontinued oven circuit board and it works perfectly. My wife and I couldn't be happier! They saved us about $5000 over replacing the oven since it is an odd size. I would recommend them to anyone. Thank you for the excellent service!"

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Verified
5/5

2024-03-06

Great selection

"Easy site to find needed parts for my 20+ year old gas range. "


Verified
1/5

2024-03-05

Unbelievable cancelation

"I placed my order, and payment went through. However my order was canceled and I was never contacted to let me know why or when they canceled it."

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Verified
5/5

2024-03-03

They got it a great price.

"I found this to be less expensive tha elsewhere"

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Verified
5/5

2024-02-27

Pricey but...........

"Very expensive BUT shipped super quickly and exactly what I ordered"

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Verified
2/5

2024-02-18

No information

"I have not received the part yet. No information was sent regarding part status either. Finally went on the website and looked up the order to find out it was on back order. "

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Verified
1/5

2024-02-17

Takes forever to receive parts, no customer support

"It took 9 days to receive the 2 small parts I ordered. One of the parts was incorrect. They do not reply to emails or phone calls. Not impressed with this company. "

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Verified
5/5

2024-02-15

"Went online and found your company. Saw that you sold rebuilt washer transmissions."