"Watch out for billing scams! You cannot cancel online, and you cannot remove your credit card from your billing profile. They ignore your requests to close the account in support conversations. They ignore demands to discontinue the service. They ignore demands to stop billing you. They say you have to do this by phone, which you can never get through on. (I have heard from others that if you do get through, they make it very difficult for you to communicate that you are cancelling.)"